What are the responsibilities and job description for the IT Help Desk Specialist (Tier 1 ) position at ATEC, Inc.?
Salary varies depending on your YoE.
English/Korean bilingual is a plus.
Overview
We are seeking a skilled IT Specialist to join our team. The ideal candidate will have a moderate/strong background in IT infrastructure and computer hardware, with proficiency in various operating systems and network administration.
Responsibilities
- Provide technical support and troubleshooting assistance to end-users
- Install, configure, and maintain computer hardware and software
- Manage user accounts and permissions
- Set up and troubleshoot VPN connections
- Monitor firewall security settings
- Assist in maintaining network infrastructure
- Collaborate with IT teams to resolve complex issues
Skills
- Proficiency in TCP/IP networking protocols
- Strong knowledge of help desk procedures and best practices
- Experience with network administration tasks
- Familiarity with Linux operating systems
- Ability to manage computer systems efficiently
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Help desk: 1 year (Required)
Ability to Commute:
- Spring Hill, TN 37174 (Required)
Ability to Relocate:
- Spring Hill, TN 37174: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $85,000