What are the responsibilities and job description for the Call Center Representative position at ATD Technology LLC?
Duties:
- Customer Service Professional who handles incoming and/or outgoing calls.
- Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
- Other assignment as necessary.
Required Skills:
- Two (2) years of experience and Bilingual (facility specific).
- Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
- Active listening providing full attention to callers to understand their concerns and needs.
- Effective problem-solving to analyze a situation, identify core issue and find effective solution.
- Extensive phone experience and computer literate.
Education:
- High School Diploma or general education degree (GED).
Schedule Notes:
- 9:00 AM-5:00 PM
Hours Per Day:
- 7.50
Hours Per Week
- 37.50
Department:
- PED PRIMARY CARE
ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified job seekers with our client programs while meeting all parties’ financial needs and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Private, Public and Government sectors across North America.
ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.
Salary : $34 - $36