What are the responsibilities and job description for the HVAC - Service Technician position at Atchley Air Cooling, Heating, Plumbing &...?
Who We Are
Here at Atchley Air Cooling, Heating, Plumbing & Electrical we have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!
What's It Like to Work Here
Who You Are
You'll combine your HVAC expertise with sales techniques to identify opportunities for service upgrades, system replacements, and other solutions that enhance the overall customer experience. Your goal? To deliver excellent service while building long-lasting relationships and growing the business.
Essential Job Functions
- Diagnose, troubleshoot, repair, and maintain HVAC systems
- Ensure all work complies with industry standards and company protocols
- Engage customers in meaningful conversations about their HVAC systems, educating them on potential improvements, upgrades, or repairs that will benefit them in the long run
- Identify and present HVAC product and service recommendations based on customer needs and system analysis. Close sales for system upgrades, new equipment installations, and preventative maintenance plans.
- Establish rapport and trust with customers by offering tailored solutions, handling objections with professionalism, and providing clear, honest advice.
- Generate new business opportunities through customer referrals, follow-ups, and actively seeking potential service or upgrade opportunities while on the job.
- Work closely with our dispatch and sales teams to ensure timely scheduling and seamless follow-up on leads or job opportunities.
- Meet and exceed personal sales goals while maintaining high standards of technical service.
Essential Job Requirements
To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
- High School Diploma or GED Equivalent
- EPA
- 3 years of HVAC Service experience
- Strong sales, customer service, and closing skills
- Exceptional communication/interpersonal skills
- Assertive and confident personality
- Ability to exercise independent judgment and make appropriate decisions
- Ability to organize and manage multiple tasks accurately
- Commitment to company values
- Ability to climb into and through attics and crawl spaces
- Ability to work outside and in extreme temperatures
- Must have a clean driving record.
- Basic computer skills
- Reliable & punctual attendance
- Ability to be flexible in working a variable schedule including evenings and rotational weekends
- Fluent ability to speak, read, and write in the English language
Preferred Qualifications:
- Service Titan experience
Compensation & Hours
- Pay: Hourly Commissions
- Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
- Days: Monday - Friday with occasional weekends
Benefits
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- Paid Holidays
- Paid Time Off (PTO)
Candidates must successfully pass a drug test and background check.
If we sound like a company you want a long-term career with, apply today!
We are an Equal Employment Opportunity Employer
Posted Max Pay Rate: USD $120,000.00/Yr. Posted Min Pay Rate: USD $60,000.00/Yr.Salary : $60,000 - $120,000