Human Resource Manager

Pay: Negotiable based on qualifications

Company Benefits

Medical Insurance, Dental, Vision

Short Term Disability

Delaware Paid Family and Medical Leave

PTO, Sick Leave

Delaware EARNS (Expanding Access for Retirement and Necessary Savings)

Title of Position: Human Resource Manager

Supervisor: Director

Location: Delaware (On-site)

Position Summary

The Human Resources professional at At Home Care Agency is responsible for administering and overseeing all HR functions in compliance with Delaware State healthcare regulations, federal and state labor laws, and home care licensing requirements. This role supports workforce compliance, employee relations, recruitment, training, and performance management to ensure high-quality care delivery and regulatory adherence. This position does not include payroll processing for field or office staff.

Core Responsibilities (Delaware-Aligned)

1. Recruitment, Hiring & Credentialing

Manage full-cycle recruitment for caregivers, clinical staff, and administrative personnel.

Ensure compliance with Delaware Department of Health and Social Services (DHSS) hiring requirements.

Coordinate:

Criminal background checks (Delaware SBI & FBI as required)

Abuse registry checks

Employment eligibility verification (I-9 compliance)

License, certification, and credential verification

Maintain hiring documentation per Division of Health Care Quality (DHCQ) standards.

2. Employee Onboarding & Orientation

Oversee onboarding in accordance with Delaware home care licensing regulations.

Ensure completion of mandatory orientation, including:

HIPAA compliance

Infection prevention & control

Elder abuse, neglect, and exploitation awareness

Maintain onboarding records for audit and inspection readiness

3. Compliance & Regulatory Oversight

Ensure ongoing compliance with:

Delaware labor laws

Federal labor laws (FLSA, EEOC, ADA, FMLA)

Home Care Agency licensing standards

Prepare for and support state surveys, audits, and inspections.

Maintain compliant personnel files and ensure confidentiality in line with HIPAA and state law.

Track and implement regulatory updates impacting healthcare employers in Delaware.

4. Training, Education & Competency Tracking

Coordinate required and ongoing staff training per Delaware regulations.

Track:

Continuing education

License and certification renewals

Annual competency assessments

Ensure staff remain compliant with clinical and non-clinical training mandates.

5. Employee Relations & Workplace Management

Serve as the primary HR contact for employee concerns, grievances, and conflict resolution.

Conduct internal investigations in compliance with Delaware employment laws.

Advised leadership on:

Corrective actions

Disciplinary processes

Performance improvement plans (PIPs)

Promote a respectful, inclusive, and compliant workplace culture.

6. Performance Management

Administer performance evaluation systems aligned with agency standards.

Maintain performance documentation compliant with regulatory and legal standards.

7. Benefits & Leave Administration (Non-Payroll)

Administer and track employee benefits and leave programs, including:

FMLA

Delaware Paid Leave (as applicable)

Workers’ compensation coordination

Reasonable accommodation (ADA compliance)

Serve as liaison between employees and benefits providers.

8. Policy Development & Documentation

Develop, update, and enforce HR policies consistent with:

Delaware healthcare regulations

State and federal employment laws

Maintain employee handbooks and ensure staff acknowledgment of policies.

Communicate regulatory and policy changes to employees and leadership.

9. HR Reporting & Recordkeeping

Maintain accurate HR records for staffing, compliance, and audits.

Prepare HR reports related to turnover, training compliance, and workforce metrics.

Ensure secure and confidential handling of all employee data.

Qualifications

Education & Experience

Bachelor’s degree in human resources, Healthcare Administration, or related field (preferred).

Minimum 3–5 years of HR experience, preferably in home care, healthcare, or long-term care.

Strong working knowledge of Delaware healthcare regulations and labor laws.

Skills & Competencies

Excellent knowledge of healthcare compliance and regulatory requirements.

Strong organizational, documentation, and audit-preparedness skills.

Exceptional interpersonal and conflict-resolution abilities.

High level of discretion, confidentiality, and professionalism.

Proficiency in HRIS systems and Microsoft Office.

Work Environment

Office-based healthcare administrative setting.

Frequent interaction with caregivers, clinical staff, management, and regulatory bodies.

May require occasional travel for audits, training, or multi-site support.

Equal Opportunity Employer Statement

At Home Care Agency is an Equal Opportunity Employer and complies with all applicable Delaware and federal employment laws

Occasionally an adjusted work schedule is required to accommodate company needs.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.