What are the responsibilities and job description for the Data Center Technician II position at Astreya?
Key Responsibilities
Diagnose and troubleshoot server issues; isolate root cause with remote teams
Coordinate procurement and replacement of faulty hardware components
Install replacement parts and manage return (RMA) to vendors
Perform firmware upgrades ensuring compliance with approved versions
Configure:
IP addresses
Default login/access credentials
Support network admins in:
Cable replacement / re-routing
Optics replacement (server & switch ports)
Hardware upgrades
Rack, stack, and cable devices for remote configuration readiness
Provide hands-on support for ad hoc operational requests
Validate connectivity and operational readiness post-installation
Conduct physical audits for inventory accuracy"