Service Center Manager

Location: Florence, KY

Salary Range: $85,500 – $110,000

Industry Focus: Chemical Tanker & Liquid Chemical Bulk Operations (REQUIRED)

Position Overview

The Service Center Manager is responsible for the overall leadership and performance of the Service Center, with a strong emphasis on chemical tanker and liquid chemical bulk operations. This role oversees daily operations, staffing, safety, maintenance coordination, and contractor relationships while ensuring profitability, operational efficiency, and regulatory compliance.

This role requires prior experience in chemical tanker and/or liquid bulk transportation environments. Candidates without direct chemical tanker or bulk liquid experience will not be considered.

The Service Center Manager is accountable for meeting revenue and P&L objectives, driving continuous improvement, and ensuring all operations comply with company policies and all applicable local, state, and federal regulations.

Key Responsibilities

• Lead, direct, and manage all Service Center personnel, including drivers and office staff
• Oversee operations specific to chemical tanker and liquid bulk transportation, ensuring safe, compliant, and efficient handling of hazardous materials
• Manage the full hiring process for Service Center staff, including driver recruitment and selection
• Establish, measure, and drive key performance indicators (KPIs) related to safety, service, utilization, and profitability
• Own and manage Service Center profit and loss performance
• Provide training, coaching, and development for drivers and operational staff
• Maintain a safe, compliant, and safety‑first work environment, with a strong focus on chemical and hazardous materials handling
• Serve as the primary point of contact for internal and external customers, vendors, and independent contractors
• Direct transportation and service center activities to ensure customer satisfaction, efficiency, and cost control
• Monitor operational metrics and ensure compliance with DOT, OSHA, EPA, and all state and federal regulations applicable to chemical bulk transport
• Ensure all operations align with company policies, procedures, and regulatory standards
• Partner closely with Safety and HR teams on compliance, investigations, and disciplinary matters
• Actively advocate for and reinforce a strong safety culture
• Collaborate with Maintenance and Equipment Cleaning teams, as well as third‑party vendors, to ensure equipment readiness and regulatory compliance
• Perform additional duties as assigned to support Service Center success
  
  

Required Experience & Qualifications

• REQUIRED: Prior experience managing or supporting chemical tanker and/or liquid chemical bulk transportation operations
• Minimum 3 years of supervisory or management experience (5 years preferred)
• High school diploma or equivalent required
• Bachelor’s degree preferred
• Prior experience in transportation, maintenance, and/or equipment cleaning strongly preferred
• Highway Transport tenure and experience may be considered in lieu of formal education or experience requirements
• Valid driver’s license required
• Must maintain personal auto liability insurance meeting or exceeding state minimum requirements
  
  

Skills & Competencies

• Proven ability to lead, delegate, and develop teams
• Strong operational leadership within chemical bulk or tanker environments
• Excellent communication skills with employees, customers, and independent contractors
• Strong employee relations and conflict management skills
• Outstanding customer service orientation
• Highly organized with strong attention to detail
• Ability to exercise sound, independent judgment and problem-solving skills
• Strong understanding of compliance, safety, and regulatory requirements in chemical transportation
  
  

Physical Demands & Work Environment

• Occasional travel as required
• Majority of work performed in an office and terminal environment
• Availability for after‑hours and weekend work as operational needs dictate
  
  

Job Type & Location

This is a Permanent position based out of Cincinnati, OH.

Pay And Benefits

The pay range for this position is $75000.00 - $100000.00/yr.

Full benefits including 401K, Health Insurance, Vision & Dental Insurance, PTO, Holiday

Workplace Type

This is a fully onsite position in Cincinnati,OH.

Application Deadline

This position is anticipated to close on May 6, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.