What are the responsibilities and job description for the Patient Greeter position at Aston Carter?
Job Title: Patient Greeter
Book here for more information:CALENDAR: Book a time to meet with me
Job Description
The Patient Greeter provides front-desk support in a busy medical pavilion and serves as the first point of contact for patients, visitors, and vendors. This role focuses on creating a welcoming, organized, and efficient entry experience by supporting check-in, wayfinding, and basic administrative tasks to ensure smooth patient flow throughout the facility.
Responsibilities
This role is based in a busy medical pavilion front-desk environment, supporting high patient and visitor volume and frequent interaction with clinical and administrative teams. The position uses electronic medical record (EMR) systems and other electronic tools for check-in and data entry. The work schedule follows structured shifts that may include evenings and late nights. Example schedules include: Schedule 1 with Sunday from 2:00 PM to 12:45 AM (10 hours 45 minutes), Monday and Tuesday from 4:30 PM to 12:45 AM (8 hours 15 minutes each), and Friday from 4:00 PM to 8:15 PM (4 hours 15 minutes), totaling approximately 32 hours per week; Schedule 2 with similar Sunday, Monday, and Tuesday hours, Friday from 4:00 PM to 8:15 PM (4 hours 15 minutes), and Saturday from 5:00 PM to 12:45 AM. The environment is fast paced and patient-facing, with an emphasis on professionalism, clear communication, and maintaining a clean and organized front-desk and waiting area.
Job Type & Location
This is a Permanent position based out of Spring Valley, NY.
Pay And Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Job Type & Location
Pay And Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility Requirements Apply To Some Benefits And May Depend On Your Job Classification And Length Of Employment. Benefits Are Subject To Change And May Be Subject To Specific Elections, Plan, Or Program Terms. If Eligible, The Benefits Available For This Temporary Role May Include The Following:
This is a fully onsite position in Spring Valley,NY.
Application Deadline
This position is anticipated to close on Jun 24, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Book here for more information:CALENDAR: Book a time to meet with me
Job Description
The Patient Greeter provides front-desk support in a busy medical pavilion and serves as the first point of contact for patients, visitors, and vendors. This role focuses on creating a welcoming, organized, and efficient entry experience by supporting check-in, wayfinding, and basic administrative tasks to ensure smooth patient flow throughout the facility.
Responsibilities
- Greet patients, visitors, and vendors in a professional, courteous, and welcoming manner.
- Check patients into the building and verify basic registration or appointment information as needed.
- Provide clear directions and general information to help patients locate departments, offices, or services within the medical pavilion.
- Manage high-volume foot traffic and phone inquiries while maintaining excellent customer service at all times.
- Enter and update visitor or patient information accurately in electronic medical record (EMR) and other electronic systems, as required.
- Coordinate with clinical and administrative teams to support smooth patient flow throughout the facility.
- Maintain patient confidentiality and comply with HIPAA regulations and all facility policies and procedures.
- Monitor the front desk and waiting areas to help ensure a safe, organized, and clean environment for patients and visitors.
- Support general front-desk and clerical tasks as assigned, such as filing, data entry, and handling routine inquiries.
- 2 years of experience as a Medical Receptionist or in a similar front-desk role in a healthcare setting.
- Strong customer service skills with the ability to interact professionally and compassionately with patients, visitors, and staff.
- Experience working with electronic medical records (EMR) systems.
- Demonstrated ability to manage high-volume foot traffic and phone calls while maintaining accuracy and composure.
- Ability to enter and update information accurately in electronic systems.
- Understanding of patient confidentiality requirements and HIPAA compliance.
- High school diploma (H.S. Diploma) required.
- Clerical and front-desk experience in a healthcare or medical environment.
- Experience with prior authorizations in a healthcare setting.
- health care or medical office operations.
- General administrative and clerical skills, including data entry and record management.
- Interest in gaining valuable experience within a busy healthcare organization.
- Ability to work collaboratively with clinical and administrative teams.
This role is based in a busy medical pavilion front-desk environment, supporting high patient and visitor volume and frequent interaction with clinical and administrative teams. The position uses electronic medical record (EMR) systems and other electronic tools for check-in and data entry. The work schedule follows structured shifts that may include evenings and late nights. Example schedules include: Schedule 1 with Sunday from 2:00 PM to 12:45 AM (10 hours 45 minutes), Monday and Tuesday from 4:30 PM to 12:45 AM (8 hours 15 minutes each), and Friday from 4:00 PM to 8:15 PM (4 hours 15 minutes), totaling approximately 32 hours per week; Schedule 2 with similar Sunday, Monday, and Tuesday hours, Friday from 4:00 PM to 8:15 PM (4 hours 15 minutes), and Saturday from 5:00 PM to 12:45 AM. The environment is fast paced and patient-facing, with an emphasis on professionalism, clear communication, and maintaining a clean and organized front-desk and waiting area.
Job Type & Location
This is a Permanent position based out of Spring Valley, NY.
Pay And Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Job Type & Location
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
- This is a fully onsite position in Spring Valley,NY.
Pay And Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility Requirements Apply To Some Benefits And May Depend On Your Job Classification And Length Of Employment. Benefits Are Subject To Change And May Be Subject To Specific Elections, Plan, Or Program Terms. If Eligible, The Benefits Available For This Temporary Role May Include The Following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Spring Valley,NY.
Application Deadline
This position is anticipated to close on Jun 24, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Salary : $18 - $22