Document Support Specialist

Job Title: Documentation Support Specialist

Job Description

The Documentation Support Specialist audits automotive dealership deals to ensure all required documentation is complete, accurate, and compliant with internal policies and state regulations. This position plays a key role in enabling efficient processing of vehicle tags and titles, supporting timely registration and overall operational accuracy. It is an excellent entry-level opportunity for individuals interested in automotive, administrative, or compliance work, and offers training for motivated, detail-oriented candidates who are eager to learn.

Responsibilities

• Review and audit dealership deal documents to verify completeness and accuracy.
• Ensure all required paperwork is collected, properly organized, and ready for title and tag processing.
• Compare system records against physical or digital documentation to confirm consistency and accuracy.
• Identify missing, incomplete, or incorrect documents and follow up with dealerships or internal teams to resolve discrepancies.
• Maintain accurate, up-to-date records in internal systems and databases.
• Track outstanding documentation and follow up regularly to ensure timely completion and processing.
• Communicate professionally with internal teams and external partners to address documentation issues and provide updates.
• Support the timely processing of vehicle titles and registrations by ensuring all documentation requirements are met.
• Adhere to company policies and state regulations related to automotive documentation, data handling, and compliance.
• Perform general clerical and administrative support tasks such as filing, document control, and data entry as needed.
  
  

Essential Skills

• Strong attention to detail and accuracy when reviewing and auditing documents.
• Good organizational and time management skills to manage multiple deals and deadlines.
• Basic computer proficiency, including Microsoft Excel, Word, and Outlook.
• Strong verbal and written communication skills to interact with internal teams and external partners.
• Ability to learn quickly and retain new information related to documentation requirements and systems.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Problem-solving mindset with a willingness to ask questions and seek clarification when needed.
• Comfort working with documents, filing, and data entry on a daily basis.
• General clerical and administrative support capabilities, including document control and record keeping.
• Customer service orientation when interacting with dealership contacts and internal stakeholders.
  
  

Additional Skills & Qualifications

• Prior experience in administrative support, clerical work, or customer service is a plus but not required.
• Interest in automotive, operations, or compliance-related work is preferred.
• Experience with Microsoft Office tools beyond the basics is beneficial.
• Background or familiarity with compliance auditing or document control processes is advantageous.
• Demonstrated ability to work collaboratively in a team-oriented environment with a positive, proactive attitude.
  
  

Work Environment

The Documentation Support Specialist works onsite in an office environment as part of a small team of four. The role involves regular use of computers, internal systems, and Microsoft Office applications to manage documents and data. The environment is fast-paced and deadline-driven, with a focus on accuracy, collaboration, and clear communication.

Job Type & Location

This is a Contract to Hire position based out of Memphis, TN.

Pay And Benefits

The pay range for this position is $18.00 - $19.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Memphis,TN.

Application Deadline

This position is anticipated to close on May 21, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.