What are the responsibilities and job description for the Collections Specialist position at Aston Carter?
Job Description
As a Collections Specialist, you will communicate with consumers via phone and approved written correspondence to resolve unpaid accounts. You will provide thorough, efficient, and accurate updates to account files for each interaction while ensuring compliance with Federal, State, and Local regulations governing the collections industry. Strong customer service skills in a fast-paced environment are essential, and you will perform additional duties as assigned by management.
Responsibilities
This is a Contract to Hire position based out of Pasadena, MD.
Pay And Benefits
The pay range for this position is $18.00 - $23.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a fully onsite position in Pasadena,MD.
Application Deadline
This position is anticipated to close on Apr 10, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
As a Collections Specialist, you will communicate with consumers via phone and approved written correspondence to resolve unpaid accounts. You will provide thorough, efficient, and accurate updates to account files for each interaction while ensuring compliance with Federal, State, and Local regulations governing the collections industry. Strong customer service skills in a fast-paced environment are essential, and you will perform additional duties as assigned by management.
Responsibilities
- Communicate with consumers to resolve unpaid accounts.
- Provide accurate updates to account files for each interaction.
- Ensure compliance with collections industry regulations.
- Demonstrate strong customer service skills.
- Perform additional duties as assigned by management.
- Proficiency in Microsoft Office.
- Ability to type and speak simultaneously.
- Strong attention to confidentiality and data protection.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to work effectively in a multi-tasked, team-oriented environment.
- Strong organizational and prioritization skills.
- Customer service experience.
- Call center experience.
- Data entry skills.
- Comfortable speaking on the phone.
- Collections customer service experience.
- Bilingual candidates preferred.
- Flexibility to adapt to changing schedules.
This is a Contract to Hire position based out of Pasadena, MD.
Pay And Benefits
The pay range for this position is $18.00 - $23.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Pasadena,MD.
Application Deadline
This position is anticipated to close on Apr 10, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $18 - $23