What are the responsibilities and job description for the ABA Scheduling Coordinator position at Asteri Behavioral Treatment Center?
Location: West Covina, CA
Keep Care Moving. Support Our Team. Make a Difference.
Do you thrive in a fast-paced environment where organization, communication, and problem-solving come together to make a meaningful impact?
At Asteri Behavioral Treatment Center (ABTC), we're looking for a highly organized, proactive, and detail-oriented ABA Scheduling Coordinator to join our growing administrative team. In this role, you'll be the driving force behind coordinating services for our clients and supporting our clinical team, ensuring that children and families receive the consistent care they deserve.
If you're someone who enjoys solving scheduling challenges, working collaboratively, and keeping operations running smoothly, we'd love to hear from you!
What You'll Do
As an ABA Scheduling Coordinator, you'll play an essential role in ensuring seamless service delivery by coordinating schedules, supporting our providers, and maintaining efficient day-to-day operations.
Your responsibilities will include:
- Coordinate and manage daily schedules for Behavior Technicians, Supervisors, and clients.
- Process cancellations, schedule changes, and make-up sessions efficiently while minimizing service disruptions.
- Communicate scheduling updates professionally with families, clinical staff, and internal departments.
- Maintain accurate scheduling records and client information within CentralReach.
- Partner closely with the Clinical, Operations, and Administrative teams to ensure appropriate staffing coverage.
- Monitor client service utilization and proactively identify scheduling gaps or opportunities for improvement.
- Assist with onboarding logistics and scheduling support for new team members.
- Participate in team meetings and contribute ideas that improve scheduling processes and operational efficiency.
- Provide exceptional customer service while maintaining professionalism, confidentiality, and attention to detail.
What We're Looking For
The ideal candidate is organized, adaptable, and enjoys working in a collaborative environment where every day brings new challenges.
Qualifications:
- Minimum of 2 years of scheduling experience in an ABA agency or similar healthcare environment (required)
- Experience using Central Reach or another ABA scheduling platform
- Strong organizational and time management skills with exceptional attention to detail
- Excellent verbal, written, and phone communication skills
- Ability to multitask, prioritize competing responsibilities, and perform well under pressure
- Proficiency with Microsoft Office Suite and Google Workspace
- Bilingual in Spanish is a MUST
Why Join ABTC?
At Asteri Behavioral Treatment Center, we believe our administrative team is just as important as our clinical team. Your work behind the scenes directly impacts the quality and consistency of care our clients receive every day. We foster a supportive, collaborative environment where employees are encouraged to grow professionally while making a meaningful difference in the lives of children and families.
Benefits
- Company-issued laptop
- Medical and Dental Insurance
- Paid Vacation
- Paid Sick Leave
- Supportive and collaborative team culture
- Opportunities for professional growth and development
Asteri Behavioral Treatment Center is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Apply today and become part of a team that's dedicated to making a lasting difference for children, families, and the communities we serve.