What are the responsibilities and job description for the Quality Specialist position at Astemo?
Duties and Responsibilities
- Administer the Quality Management System by creating and maintaining quality records, including Hold Tags, NCNs, Point Cards, Recheck Records, Sort Stickers, IPP packets, and controlled documentation.
- Plan, conduct, document, and follow up on Internal IATF 16949 audits to ensure compliance with company procedures, customer-specific requirements, and regulatory standards.
- Process customer quality claims, coordinate returned material inspections, and monitor corrective action effectiveness through required follow-up intervals.
- Perform product audits, inspection testing, and containment activities to verify product conformity and ensure proper disposition of nonconforming material.
- Compile, analyze, and present quality performance metrics, including KPIs, Hold Events, OCAPs, PCNs, and monthly Manufacturing Quality reports.
- Support continuous improvement initiatives through OES implementation, SIP activities, root cause analysis, and corrective and preventive action processes.
- Maintain accurate quality documentation and records while ensuring document control and compliance with Quality Management System requirements.
- Support manufacturing operations by performing assigned dispatch responsibilities, maintaining 5S standards, and collaborating with cross-functional teams to resolve quality issues.
- Conduct quality-related training for new employees and supervisors, promoting quality awareness and compliance with documentation and quality system requirements.
- Perform additional duties, special projects, and other responsibilities as assigned by the Quality Manager or direct supervisor in support of departmental and organizational objectives.
Required Qualifications
- Knowledge of quality management systems, audits, corrective actions, and customer complaint processes.
- Strong organizational, communication, and analytical skills.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint and Teams.
- Ability to manage multiple priorities while meeting deadlines.
Education
- Associate degree in Quality, Manufacturing, Engineering, or a related field preferred; equivalent experience may be considered.
Work Experience
- Previous experience in manufacturing is preferred
- Experience working within an IATF 16949 manufacturing environment.
- Experience with root cause analysis methodologies and continuous improvement tools.
- Familiarity with manufacturing quality documentation and KPI reporting.
- Excellent attention to detail and problem-solving abilities.
Supervisor Responsibilities
- None
Physical Requirements
- Regularly stand and walk for extended periods while working in manufacturing environments
- Communicate effectively in person, by phone, and through electronic communication
- Occasionally lift, carry, push, or pull items such as documents, sample parts, or small tools (up to 50 lbs.)
- Work safely in environments that may include noise, temperature variation, moving equipment, and industrial materials
- Ability to effectively communicate in Business English
Work Environment
- Shop floor manufacturing setting
- Personal protective equipment (PPE) including safety glasses, hat, and steel-toe shoes required in designated areas