Terminal Coordinator- Arabi, LA

POSITION SUMMARY: Terminal Coordinator(s) will utilize the Terminal Appointment System to coordinate and schedule truck loading/discharge for general cargo operations.  This position will maintain the trucking inventory system.   This employee will be proficient and familiar with all dock and rail documents (bill of ladings, dock tickets, delivery orders, etc.).  Terminal Coordinators will be required to communicate effectively and efficiently with customers, terminal employees and the general cargo management team.

ESSENTIAL JOB FUNCTIONS:

• Scheduling truck appointments through the applicable scheduling system
• Documents/inputs truck/rail tickets in system
• Reviews all applicable bill of landings and delivery orders
• Responsible for dispatching / organizing truck traffic throughout the terminal
• Verify and acknowledge delivery orders are complete for billing purposes
• Communicate with Customers and their logistic companies as it relates to terminal based activities
• Communicates with all terminal operation management team members to ensure accuracy of documents handled and cargo loaded/moved.
• Commitment to customer service and ability to work in a team-oriented environment.
• Resolve issues as they arise directly with customers, as needed.
• Work with Terminal Supervisor(s) regarding the loading and unloading of trucks/barges/railcars
• Multi-tasking abilities with phones, computer systems, documents, paperwork, deliveries, terminal dispatching and scheduling.
• Report ALL incidents through company’s reporting protocol
• Support company safety initiatives
• Demonstrate knowledge of all the required competencies and efficiencies 
• Able to work overtime and weekends, as necessary
• Ability to communicate with Truck Drivers directly and indirectly.
• Adapt to preforming other duties, as required.

EXPERIENCE REQUIREMENTS:

• At least 1-3 years of similar experience in a maritime/ industrial or warehousing environment

EDUCATIONAL REQUIREMENTS:

• High school or equivalent (preferred) 

SKILL/ KNOWLEDGE REQUIREMENTS:

• Must be able to read/write/communicate in English
• Able to use math skills
• Must be able to follow directions
• Must be able to work in an office environment
• Be physically fit to perform all essential physical demands of this job safely.
• Advocate of team concept
• Commitment to customer service
• Ability to work in a team-oriented environment
• Must comply with all operational directives and company policies
• Able to work in an organized matter
• Able to work with other office personnel
• Must be able to work in a fast-paced environment
• Ability to file documents electronically and manually

WORK ENVIRONMENT:

Professional office environment. Occasionally, this position will be required to perform duties at various worksites including docks and mid-stream locations.  Overtime and weekends are required from time to time.  Eight to ten hours per day spent in work environment. 

PHYSICAL REQUIREMENTS:

Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, feeling, talking, hearing, seeing and repetitive motions.

Light Work:

 Exerting in excess of 20 pounds of force occasionally, and/or in excess of 10 pounds of force frequently.

CERTIFICATIONS/ LICENSES:

• Must pass pre-employment drug tests as well as random drug screening