GENERAL STATEMENT

Provides general clerical support and customer service in support of the ASI Business Office. Assist students and staff in usage of accounting services. Responds to inquiries, screens telephone calls and makes referrals as necessary. Procures cash, disburses cash receipts and enters data into the accounting system. Advises customers of office policies and procedures and controls access to the business office.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

1.    Receives, disburses and receipts monies from individuals and organizations and determines the proper application into the accounting system.

2.    Assists students and staff in the proper usage of accounting services and in completing forms needed for income and expenditure of budgeted areas.

3.    Reviews, records, and determines proper handling of incoming requests for payment of purchase, budget adjustments and journal entries. Verifies authorized signatures, account numbers, account solvency and compliance with budget intent.

4.    Maintains Signature Authorization Card files.

5.    Answers inquiries, distributes information and maintains files.

6.    Advises students and staff on A.S. travel and fiscal policies and procedures and refers or assists customers with the completion of all necessary documents and clearances.

7.    Maintains all files pertaining to budget accounting system.

8.    Receives and screens mail and, based upon familiarity with the subject matter and of the functional and organizational structure of the office, determines which can be handled personally and which may be answered by other staff members.

9.    Screens phone calls and personal visitors and controls access to the Business Office. Prevents unauthorized use of Business Office facilities and equipment. Determines the purpose of calls or visits and handles the more routine and standard requests independently or refers callers to the most appropriate member of the office.

10.    Delivers and retrieves ASI payroll, payables, ASI fee checks from CSULB administration.

11.    Other duties as assigned, reasonably within the scope of the job.

MINIMUM QUALIFICATIONS

Education and/or Experience

Must be a current and active CSULB student enrolled in a minimum of 6 units. One year of job-related experience is preferred but not required. General customer service experience and experience with keeping and reviewing financial records, cashiering, or bank telling is preferred. Experience with Microsoft Office Suite applications and accounting software is preferred.

Knowledge and Abilities

Demonstrated ability to learn and apply office procedures, administrative processes, and organizational policies; perform accurate clerical and basic mathematical work; and operate standard office equipment and computer systems. Strong verbal and written communication skills with the ability to answer routine inquiries, explain procedures, and provide excellent customer service to students, staff, and the public. Ability to resolve routine operational issues, establish and maintain positive working relationships with individuals from diverse backgrounds, and serve as a resource by providing information and referrals to campus services as needed.

OTHER QUALIFICATIONS

Schedule

This position is an annual, year-round position that works through the winter & summer academic breaks. Shifts are generally scheduled Monday–Friday between 8 AM and 5 PM. Scheduled hours may fluctuate based on departmental needs.

Background Check

Appointment to this position is contingent upon successful completion of a comprehensive background check based on reportable last actions.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit at a desk or computer workstation and use hands and fingers to key data, sort documents, and file paperwork. The employee is frequently required to stand and be able to talk or hear in interactions with others. The employee is occasionally required to walk to other offices within the building and around the campus. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.