BSC Operations Supervisor PTS

Work Schedule: 15-20 hours per week; work hours include early mornings, late nights, and weekends; shifts based on operational needs of the organization.

OVERVIEW

Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. 

POSITION DEFINITION

Under general supervision from the BSC Operations Manager, the Operations Supervisor provides programmatic oversight and supervision and directly supports the BSC Operations Manager in program development and implementation and overall facility operations. The Operations Supervisor performs routine and complex assignments requiring specialized knowledge, prior relevant experience, and considerable independent judgment and decision-making. This position works hybrid and on campus. Must be available to attend mandatory department-wide and position-specific training. 

ESSENTIAL DUTIES 

• Assist with the overall management of the Bronco Student Center (BSC) operations
• Assist with the recruitment, interviewing, scheduling and supervision of Operations staff
• Assist with development and implementation of operational strategies
• Assist with event setup communications and follow-ups
• Manages lost and found inventory and check-out equipment inventory
• Lead all policy enforcement and handle all incidents that may occur
• Provide emergency care and treatment as required, in a calm and effective manner, until the arrival of emergency medical services
• Present a professional appearance and attitude at all times, and maintain a high standard of customer service
• Notify proper authorities and full-time staff of all incidents, accidents, inquiries and emergencies
• Perform basic facility maintenance
• Prepare and maintain appropriate activity reports
• Attend and assist in development and execution of orientations, trainings and student development
• Perform other related duties as assigned

QUALIFICATIONS

• Current American Red Cross CPR/AED for the Professional Rescuer certification,  Responding to Emergencies (or equivalent), and Administering Emergency Oxygen Certification (Training for the above certifications will be provided upon employment)
• Ability to lead staff that can be demonstrated through previous supervisory experience
• Ability to react and lead calmly and effectively in emergency situations
• Strong conflict resolution skills
• Ability to follow routine verbal and written instructions
• Ability to effectively communicate clearly and concisely, both verbally and in writing
• Ability to maintain professional work conduct
• Ability to make independent decisions and make recommendations
• Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
• Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community
• Ability to operate a computer workstation using word processing, spreadsheet and other computer applications
• Ability to satisfactorily complete a background check (including a criminal records check)

POSITION SENSITIVITY

Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data.  A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.  

BACKGROUND CHECK

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. 

EMPLOYMENT ELIGIBILITY 

Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. 

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds.  

MANDATED REPORTING REQUIREMENT 

In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.  

SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: 

Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html  

COVID-19 VACCINATION 

CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at https://calstate.policystat.com/policy/11030468/latest