What are the responsibilities and job description for the Mission Support Specialist position at Associated Energy Group, LLC?
Company Description:
Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company’s core business is the marketing and financing of fuel supply and logistics solutions for the world’s largest airlines, militaries, and corporate operators.
AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel’s aggregate volume within a network of over 3,000 airports as well as the company’s specialized expertise in delivering products safely and on-time.
AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 30 different nationalities are represented on AEG’s team and with offices in Miami, Houston, Toluca, Medellin, Sao Paolo, London, Dubai, Singapore and Shanghai the company combines a global presence with a local touch.
AEG Core Values:
- Excellence & Teamwork
- Entrepreneurship & Innovation
- Respect & Trust
- Always Do What’s Right
Job Overview:
We are seeking a proactive and detail-oriented Missions Support Specialist. This position plays a key role in supporting AEG’s strategic accounts by ensuring smooth and efficient flight operations. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a passion for delivering top-tier customer service.
Responsibilities:
- Assist with the coordination of flight operations, including permitting and flight following
- Support ground handling arrangements and logistics for domestic and international flights
- Procure fuel and manage fuel-related logistics
- Serve as a liaison between clients and vendors to ensure timely and accurate service delivery
- Provide exceptional customer service and maintain strong relationships with strategic accounts
- Proactively resolve issues that arise during flight planning and execution
- Maintain accurate records and ensure compliance with regulatory and company standards
- Collaborate closely with the Flight Operations Manager and other internal teams
Requirements:
- Previous experience in flight operations, aviation services, or a related field preferred
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including nights, weekends, and holidays as needed
- Proficiency in Microsoft Office and operations software tools
- A team-oriented mindset with a commitment to problem-solving and continuous improvement
What We Offer:
- Competitive salary package.
- 4 weeks of PTO to start 6 paid holidays.
- Health Benefits
- Dental & Vision Insurance
- 6% match on 401K.
- A collaborative and innovative work culture.
Shift Schedule:
- Employees will work variable rotating schedules throughout the week, including rotating weekends, with four 10-hour shifts each week totaling 40 hours.