What are the responsibilities and job description for the Tier 2 IBM Power Systems Specialist- Overnight position at Associated Computer Systems - ACS?
Description
Role Summary
The Power Systems Specialist provides dependable, hands-on technical expertise across IBM Power Systems environments. This role independently delivers overnight administration, monitoring, incident response/triage, and technical support with a strong sense of ownership and follow-through. The consultant contributes to a consistent, high-quality service experience by applying subject-matter knowledge, solving problems with limited supervision, and supporting internal standards and procedures within the Power Systems Professional Services team.
Core Accountabilities
Technical Delivery & Support
Required Qualifications
Koltiv helps businesses grow by delivering people-first IT services and custom solutions that turn complexity into clarity. We combine technical expertise with real-world understanding to build trusted partnerships in agriculture, manufacturing, and beyond. If you’re passionate about making lives better through innovative technology, Koltiv is the place for you.
Our Culture
We’re An Entrepreneurial, Growth-driven Team That Values
In this role, you’ll support mission-critical Power Systems environments and make a meaningful impact on client reliability and performance. If you enjoy solving complex system challenges and want to deepen your expertise within a supportive, growth-focused team, we invite you to apply.
Role Summary
The Power Systems Specialist provides dependable, hands-on technical expertise across IBM Power Systems environments. This role independently delivers overnight administration, monitoring, incident response/triage, and technical support with a strong sense of ownership and follow-through. The consultant contributes to a consistent, high-quality service experience by applying subject-matter knowledge, solving problems with limited supervision, and supporting internal standards and procedures within the Power Systems Professional Services team.
Core Accountabilities
Technical Delivery & Support
- Serve as a knowledgeable resource on IBM Power Systems solutions and related storage technologies.
- Perform IBM i daily checks, problem triage, PTF updates, and routine system administration.
- Manage and troubleshoot environments involving HMC, VIOS, and SAN storage.
- Support CL programming needs and assist with replication technologies such as Power HA (when applicable).
- Review client environments to identify opportunities that align with Power Systems offerings.
- Perform other help-desk tasks within employee’s skillset.
- Act as a trusted technical contact for clients, communicating clearly and professionally throughout engagements.
- Contribute to a cohesive team environment by collaborating with peers across Koltiv.
- Provide insight and feedback that strengthens solution delivery and client outcomes.
- Obtain and maintain required IBM and vendor certifications for the Power Systems Division (within 90 days of hire when applicable).
- Follow established procedures for documentation, change management, and quality standards.
- Participate in the on-call rotation to support after-hours and weekend client needs.
- Respond to issues with urgency, accuracy, and a strong sense of responsibility.
- Other duties and responsibilities as assigned based on business needs.
Required Qualifications
- 3 years of hands-on experience with IBM Power Systems.
- Strong system administration capabilities, including upgrades and migrations.
- Experience delivering technical work in fast-paced environments with competing priorities.
- Excellent communication, organization, and time management skills.
- Fully remote, overnight shift (availability aligned to overnight support hours) on-call availability on some weekends
- Demonstrates Koltiv values: Ownership, Problem Solving, Human Experience, Character
- Experience with RPG development.
- Knowledge of Query and SQL on IBM Power Systems (AS/400).
- Familiarity with IBM Power HA full system replication.
- Familiarity with Cybernetics VTL.
- Experience with ConnectWise Manage.
Koltiv helps businesses grow by delivering people-first IT services and custom solutions that turn complexity into clarity. We combine technical expertise with real-world understanding to build trusted partnerships in agriculture, manufacturing, and beyond. If you’re passionate about making lives better through innovative technology, Koltiv is the place for you.
Our Culture
We’re An Entrepreneurial, Growth-driven Team That Values
- Human Experience – Serve people first
- Character – Do what’s right
- Problem Solving – Conquer with curiosity
- Ownership – Go all in
- 17 days PTO, seven holidays, two floating holidays, and bereavement time off
- 401K Safe Harbor (after one year)
- Comprehensive medical, vision, and dental
- Employer-paid life insurance and long-term disability
- Monthly cell phone stipend
- Entrepreneurial Operating System (EOS) framework for structured success
In this role, you’ll support mission-critical Power Systems environments and make a meaningful impact on client reliability and performance. If you enjoy solving complex system challenges and want to deepen your expertise within a supportive, growth-focused team, we invite you to apply.