Part-time Administrative Associate

Job Summary
We are seeking a detail-oriented part-time Administrative Associate to join our team to help during spikes in business and to cover team time off! This role is perfect for someone who thrives in a fast-paced office environment, enjoys multitasking, and is comfortable working with limited supervision. As a member of our administrative team, you will handle a broad range of administrative functions that keep the office and claims process running smoothly. The scope of this role is intentionally wide. Assignments will vary depending on business needs and may shift over time. Not all duties will apply at once, and some may never be assigned during employment. and visitors alike.

Responsibilities

General Office Administration

• Answer and direct incoming calls, greet visitors, and route inquiries to the appropriate staff.
• Maintain both electronic and physical filing systems.
• Maintain tidy and clean common areas.

Claims Support

• Enter new claim assignments into our technology.
• Create paper files where needed.
• Transcribe dictated reports and letters.
• Format and proofread inspection summaries, letters, and reports.
• Track deadlines and follow up on outstanding documents.
• Communicate with insureds, contractors, and carrier representatives as directed.

Financial & Billing Support

• Upload and verify appropriate time log entries.
• Upload and verify expenses billed to clients.
• Prepare invoices per the appropriate fee schedule or type.

Special Projects/Other Assignments

• Research vendors, contractors, or claim-related information as requested.
• Compile data for time studies, performance metrics, or projects.
• Provide support for IT coordination, system rollouts, or process improvements.

Other duties as assigned by management.

Skills

• Confidentiality: Maintains discretion with sensitive client, claim, and financial information.
• Attention to Detail: Produces accurate, high-quality work with minimal oversight.
• Adaptability: Adjusts quickly to shifting priorities, changes in process, and a wide range of tasks.
• Customer Service: Communicates professionally and respectfully with clients, vendors, and colleagues.
• Initiative: Takes ownership of tasks and looks for ways to improve processes.
• Critical Thinking: Approaches unfamiliar tasks with logic and resourcefulness, identifying solutions and finding answers even without prior experience.
• Team Collaboration: Works effectively in a small, close-knit environment where flexibility and teamwork are essential.
• Time Management: Prioritize multiple assignments and meet deadlines consistently.

Join us in this rewarding part-time role where your organizational talents will shine! We value proactive individuals who are eager to contribute to a positive office environment while developing their administrative expertise. This paid position offers an excellent opportunity to grow your skills within a supportive team dedicated to excellence.

Pay: $17.00 - $19.00 per hour

Work Location: In person

Salary : $17 - $19