What are the responsibilities and job description for the Service Coordinator position at Associa?
CMC, an Associa company, is hiring a Maintenance Service Coordinator for its condominium community in Washington, DC.
The Maintenance Coordinator serves as in-office support for the field service technicians. This position is responsible for administering the collection and compilation of information for billing. Issuing, scheduling, processing & tracking the completion of work orders. Serve in a support role for the Maintenance Manager with various projects.
Job Duties and Responsibilities
- Identify and resolve maintenance, materials, supplies, and staffing problems.
- Maintain, update, and plan the schedule, including assigning tasks to staff and hiring contractors.
- Inspect sites regularly, responding to complaints and evaluating current status and needs.
- Review, evaluate, and prioritize requests for maintenance.
- Report on activities, budget, supplies, and planned projects.
- Other duties as assigned.
Hourly pay rate: $20-$23.
Qualifications:
- High school diploma or GED equivalent is required.
- 1 years of customer service, data entry, clerical experience.
- Professional customer service skills.
- Excellent communication skills.
- Ability to manage multiple projects at the same time, prioritize tasks, and meet important deadlines.
- Well versed in MS Suite (word, Excel, Outlook).
- Proactive, takes the initiative, attention to detail.
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Salary : $20 - $23