Seasonal Amenity Attendant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Are you a friendly and customer-focused professional looking for a great opportunity? We’re seeking a part-time seasonal Amenity Attendant to manage daily operations at one of our beautiful residential communities in Kissimmee, FL, working with a leading Property Management Company.

The Amenity Attendant is responsible for ensuring a clean, safe, and welcoming environment across all community amenities within the Clubhouse. This role supports residents and guests by maintaining facility standards, assisting with operations of all the amenities, and providing excellent customer service.

Key Responsibilities:

• Facility Maintenance & Cleanliness
• Regularly inspect and clean all amenities, including the clubhouse, sundry shop, bar area, gym, game room, pool, and atrium.
• Ensure all equipment (gym machines, game consoles, pool furniture) is clean and in working order.
• Report any maintenance issues or safety hazards to the Food and Beverage Manager.
• Customer Service & Resident Assistance
• Greet residents and guests warmly, answer questions, and provide assistance as needed.
• Monitor facility usage to ensure rules and policies are followed.
• Report any issues or concerns to the Food and Beverage Manager for proper handling.
• Sundry Shop & Bar Operations
• Assist in Sundry Shop operations when needed following proper protocols.
• Assist in bar operations when needed following proper protocols.
• Safety & Security
• Monitor amenity areas to ensure a safe environment, responding quickly to any incidents or emergencies.
• Enforce community rules and report violations.
• Assist with emergency procedures, including first aid and evacuation if necessary.
• Administrative Duties
• Maintain records of facility usage, incidents, and maintenance requests.
• Assist with setting up and cleaning up for community events within the premises.
• Collaborate with management and other staff to ensure smooth operations.
  
  

Requirements

Knowledge and Skills

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
  
  

Experience

• Previous customer service experience preferred
• Previous property management experience highly desired
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.