What are the responsibilities and job description for the Receptionist/Escrow Assistant position at Associa?
A Escrow Assistant assists the Escrow Officer primarily with real estate transactions and helps ensure each sale has all needed requirements for closing before escrow officer releases buyer and/or lender funds to the seller. The assistant does this by gathering the required information for closing, sending lender requirements as requested before and after closing, conducting research to ensure that the property title is clear and not under lien from another lender, creating closing documents to be signed by all parties, and setting up the timetable for the final closing. This requires the individual to have a number of skills, including familiarity with computers and real estate software, experience in the real estate industry, and effective interpersonal communication skills to work with buyers and sellers. The position also involves a significant amount of multitasking, so it's important for an escrow assistant to be flexible and able to successfully complete several tasks at the same time.
Duties include but are not limited to:
- Identify, verify, and calculate balances due and update statements and legal documents.
- Oversee paperwork associated with transactions, such as titles, insurance and others.
- Open and monitor escrow accounts, transferring funds and communicating with involved parties.
- Record and file documents legally, as well as communicating with buyer and seller.
- Other duties as assigned.
Qualifications:
Knowledge and Skills
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills. Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Interpretation and completion of verbal and/or written instructions at a proficient level.
- Knowledge of general office equipment (copier, fax, phone systems, etc.).
- Knowledge of company policies, procedures and forms.
- Confidentiality and discretion in the performance of all duties and responsibilities.
- Time management and time critical prioritization skills.