What are the responsibilities and job description for the Community Specialist position at Associa?
Waccamaw Management, an Associa company, is hiring multiple Community Specialists for the corporate offices in Briarwood and Carolina Forest areas.
The Community Specialist supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.
Essential Duties and Responsibilities:
- Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary.
- Update homeowner and association information in the database and shared files.
- Process and distribute incoming and outgoing mail for the office and Associations.
- Process print jobs, scanning and faxing as general office support when needed.
- Organizes and prepares correspondence relating to association business.
- Receives and responds to incoming calls from homeowners, Board members and vendors.
- Follow through on various requests.
- Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.
- Prepares and assists community managers with monthly board packages and in house mailings.
- Relieves concierge/reception on an as needed basis.
- Other duties as assigned.
Qualifications:
- High School Diploma or GED Required.
- 1 years of office support, clerical, and / or administrative assistant experience.
- Excellent communication skills with a proven working experience with conflict resolution.
- Service driven, team oriented.
- Strong attention to detail, ability to maintain confidentiality, excellent organizational, time management and leadership skills.
- Well versed in Microsoft Office Products (Word, Excel, and Outlook).
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