What are the responsibilities and job description for the Customer Service Associate position at Associa?
Associa Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area. This position would help support residents at the community’s Activity Center.
Monday through Friday 2:00pm-10:00pm
Duties include but are not limited to:
- Welcomes homeowners/guests/vendors/new customers to community.
- Performs various administrative/managerial tasks in support of HOA's mission.
- Creates a positive experience for homeowners and guests by attending to needs and answering questions.
- Coordinating clubhouse reservations and access
- Other duties as assigned.
Qualifications:
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
- High school diploma High School Diploma or GED Required
- 0 - 3 years of directly related or closely related experience
- Previous customer service experience preferred.