What are the responsibilities and job description for the Branch President position at Associa?
Blue Mountain Community Management, an Associa company, is seeking an experienced and strategic Branch President to lead branch operations, drive business performance, and cultivate high-performing teams throughout the organization.
The Branch President serves as a performance-driven leader, mentor, and business partner responsible for aligning people, processes, systems, and culture to achieve operational excellence, exceptional client service, employee engagement, and financial success. This role provides executive leadership for branch operations while serving as an ambassador for Associa and the community association management industry.
Why Blue Mountain Community Management & Associa?
Blue Mountain Community Management is proud to be part of Associa, North America's largest community management company, serving more than 7.5 million residents through 300 offices and supported by over 15,000 team members. Associa has spent more than 45 years building communities, developing industry-leading talent, and delivering exceptional service to boards, homeowners, and residents.
As a Branch President, you'll have the opportunity to lead a high-performing organization backed by the resources of an industry-leading company while maintaining the entrepreneurial spirit and local market focus that make Blue Mountain Community Management a trusted partner throughout Oregon. You'll shape strategy, develop future leaders, drive operational excellence, and directly influence the success of our clients, associates, and communities.
Essential Responsibilities
- Lead and execute strategic business objectives aligned with company goals and branch priorities.
- Develop and oversee branch management plans, budgeting, and operational performance.
- Drive employee engagement, client satisfaction, retention, growth, and profitability through key performance metrics.
- Partner with executive leadership to establish organizational strategies and operational initiatives.
- Oversee management agreement renewals and support maintenance operations growth.
- Promote and support ancillary services adoption across managed communities.
- Monitor branch financial performance, including budgeting, accounts receivable collections, and internal controls.
- Ensure compliance with company policies, procedures, and applicable federal, state, and local laws.
- Mentor, coach, and develop branch leadership teams to achieve organizational objectives.
- Evaluate performance, recruit top talent, and make personnel decisions for branch leadership positions.
- Serve on executive committees and lead strategic initiatives as assigned.
Leadership Responsibilities
- Directly lead branch leadership teams overseeing Operations, Services, Communications, Marketing, and Maintenance functions.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Lead talent acquisition, development, succession planning, and performance management efforts.
- Build high-performing teams that deliver exceptional service to clients and residents.
Qualifications:
Qualifications
Required Education & Experience
- Bachelor's degree in Business Administration or a related field, or equivalent combination of education and experience.
- Five (5) or more years of progressive leadership experience in property management, community association management, or a related service industry.
Preferred Skills
- Strong understanding of community association management operations and financial management.
- Strategic and tactical business leadership experience.
- Proven ability to lead, motivate, and develop teams.
- Excellent communication and presentation skills.
- Strong conflict resolution and relationship-building abilities.
- Experience working with Boards of Directors, homeowners, vendors, and stakeholders.
- Financial acumen including budgeting, accounts payable, assessments, delinquency management, and financial statement review.
- Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Benefits Summary
- World-Class Training
- Additional Income Opportunities
- CAI (Community Associations Institute) Course/Designation Assistance
- Paid Time Off and Paid Holidays
- Comprehensive Medical Benefits
- Wellness Incentives
- Mileage Reimbursement
- Company Cell Phone or Monthly Reimbursement
Work Location
Blue Mountain Community Management
17933 NW Evergreen Place, Suite 200
Beaverton, OR 97006