What are the responsibilities and job description for the Office Manager / Scheduler position at Assisting Hands of Huntersville?
Benefits:
- 8 hour shift
- Bonus based on performance
- Training & development
- Opportunity for advancement
Description: We are seeking a highly organized and motivated Office Manager / Scheduler to oversee day-to-day operations in a fast-paced, family-oriented home care office. This entry-level management role offers strong growth potential for candidates with scheduling, administrative, and caregiver coordination experience. This position has primary responsibility for staffing and scheduling services for Assisting Hands®. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Office Manager / Scheduler also responds to inquiries from prospective clients.
Qualifications:
- High school diploma or GED; college coursework a plus
- 1 year of experience in an administrative, scheduling, or healthcare office setting
- Strong computer skills (Microsoft Office: Word, Excel, Outlook)
- Excellent verbal and written communication; pleasant and professional phone demeanor
- Prior experience in home care, healthcare staffing, or case management preferred
- Familiarity with home care software is a strong plus
- Ability to multitask, problem-solve, and maintain confidentiality in a busy environment
- Empathetic, organized, and team-oriented
Reports to: Owner/Administrator
Primary Duties:
- Coordinate caregiver schedules and manage shift changes
- Act as primary point of contact for incoming calls, emails, and client inquiries
- Handle client intake, file maintenance, and internal communications
- Lead/support caregiver recruiting and onboarding: application review, interviews, background/reference checks, and new hire orientation
- Maintain client and employee records
- Order and track office supplies and ensure smooth office operations
- Participate in rotating after-hours and weekend scheduling (extra pay included)
Hours: 9:00 AM – 5:00 PM, Monday through Friday
Salary : $17 - $18