What are the responsibilities and job description for the Router/Dispatcher position at Assisted Student Transportation?
Router/Dispatcher – Olathe
Join our team as a Router/Dispatcher at our Olathe Office, providing pupil transportation for the Olathe School District, where you'll play a pivotal role in providing safe, efficient, and exemplary transportation services.
Who We Are
Assisted Transportation is an industry leader in providing alternative transportation solutions, for school districts providing transportation to general education and students with special needs.
We have over 25 years of experience of providing safe, reliable, and professional transportation services for those in need, exceeding their expectations every step of the way.
We pride ourselves on our commitment to excellence, safety, and professionalism, ensuring that every journey with us is comfortable and secure.
STUDENT ROUTER/DISPATCHER
Position Summary:
The Student Router/Dispatcher plays an integral role in establishing and maintaining an efficient and productive transportation department. The Router/Dispatcher performs a variety of duties including, but not limited to, routing, dispatching, scheduling and providing administrative support for the Student Transportation Department.
Reports To: Student Transportation Operations Manager
Primary Job Functions:
Dispatch:
- Communicates and monitors vehicles/passengers according to schedule
- Uses dispatch software to manage efficiency and timeliness of routes
- Ensures transportation requests are completed in an efficient and timely manner
- Processes same day route changes, requests, and modifies routes accordingly.
- Assists drivers with directions
- Reports routing conflicts, driver performance concerns, student concerns and routing improvements to the Supervisor
- Communicate with drivers via two-way radio and/or tablets and contacts drivers to receive or provide information and assist with situations such as equipment breakdowns, road hazards, accidents, student locations, route changes or emergencies; notify schools of late buses or buses involved in emergency situations
Routing:
- Collaborates with district partners to monitor and optimize routing, ensuring efficiency and providing timely alerts for operational issues.
- Assists in the scheduling/assigning of driver personnel on all routes/trips
- Communicates problems and transportation routing concerns to the manager
- Presents scheduling and routing information at meetings as requested.
Secondary Functions:
- Answers phones
- Schedule transportation
- Completes data entry
- Assist with vehicle maintenance
- Function as a driver as needed
- Function as an aide as needed
- Process payroll worksheets and respond to questions regarding accuracy
- Reconcile previous days trips and respond to questions regarding accuracy
- Assist with driver schedules and the variety functions that come along with this task
- On-call duties
- Schedule may vary based on the needs of the department i.e. hours/days scheduled
- Participates in the training and orientation of new and current drivers
- Completes a variety of reports assigned
About the Position:
- Salary-$21 per hour
- Full Time Hourly
- This is an in-person position
- 40 hours per week
- Dental, Vision and Life Insurance available
Salary : $21