What are the responsibilities and job description for the Hall Security position at Assembly Food Hall?
The Food Hall Co. cultivates culinary and entertainment destinations that offer a home for chefs, restauranteurs, mixologists, brewers, and entertainers. We are a cultural hub where all the best sights, sounds, and flavors of a community come together under one roof, creating a destination experience you can't get anywhere else! Join us as we craft together a hospitality-driven experience, establishing ourselves as the heartbeat of the local communities we serve.
We are seeking motivated professionals to join our team!
This position requires Friday and Saturday night availability.
Hall Security will be responsible for ensuring the safety of our guests, staff, and venue while constantly upholding high-level service and performance standards. They will consistently monitor guest behavior and ensure all venue rules are followed, including but not limited to crowd management, evacuation, conflict de-escalation, VIP escorts, state alcohol rule adherence, and guest check-ins.
BENEFITS: THE GOOD STUFF
- Medical insurance benefits are available for hourly workers averaging 30 hours per week within 90 days of hiring or at the next open enrollment.
- 401k available after one year (12-month period with 1,000 hours of service) for individuals 21 years or older.
- Pathways for growth and development, with encouraged opportunities for promotion into Leadership roles.
EXPERIENCE AND QUALIFICATIONS:
- Must be able to read and speak English; bilingual Spanish speaking a plus
- 2 years of security experience is preferred
- Certifications in CPR- Red Cross, First Aid, and Peace Officer Training are preferred
- Ability to stand for extended periods and lift at least 50 pounds.
- Proficient in the use of security alarms and surveillance systems
- Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays
IF YOU ARE APPLYING TO OUR NASHVILLE LOCATION:
- Must have current TN Unarmed security licenses and be in compliance with "DALLAS LAW" requirements. All license requirements MUST be met prior to the HIRE DATE.
RESPONSIBILITIES (TO INCLUDE BUT NOT LIMITED TO):
- Arrive on time for scheduled shifts, ready to work
- Wear the proper uniform at all times (all Team Members require non-slip shoes)
- Work collaboratively with coworkers
- Respond to any emergencies
- Provide courteous and professional assistance to guests, employees, and visitors.
- Secure all doors, windows, and exits, depending on the shift
- Understand safety protocols and evacuation guidelines
- Apprehend and detain perpetrators according to legal protocol before arrival of authorities
- Submit reports of daily surveillance activity and important occurrences
- Remove wrongdoers or trespassers from the area
- Maintain a command presence, vigilance, and awareness at all times.
- Conduct post and equipment inspections and review current pass-along information to be aware of any new or changed assignments.
- Verify all persons' credentials and badges, ensuring the name, company, and expiration date are all present on the badge. Verify that the picture matches the person seeking access.
- Report all unusual or suspicious activity to management. Pass this information along during shift changes and briefings.
If you're passionate about delivering exceptional service, connecting with guests on a personal level, and contributing to a dynamic team environment, we invite you to apply!