What are the responsibilities and job description for the Order Management Specialist position at ASSA ABLOY Group?
Now Hiring: Order Processing Specialist! 🌟
Help us keep orders moving, customers smiling, and operations running smoothly!
We’re looking for a detail-driven, customer-focused Order Processing Specialist who loves solving problems, staying organized, and connecting with customers and distributors.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Help us keep orders moving, customers smiling, and operations running smoothly!
We’re looking for a detail-driven, customer-focused Order Processing Specialist who loves solving problems, staying organized, and connecting with customers and distributors.
- Hybrid work schedule
- Receive and process customer orders.
- Review order details for accuracy and enter them into our JDE ERP system.
- Update orders as needed and communicate changes.
- Answer questions on pricing, availability, and order status.
- Help resolve order issues, delays, and discrepancies.
- Support internal teams with order-related needs and help improve processes.
- Great communication and collaboration skills
- Strong attention to detail
- Ability to multitask and stay organized
- A positive, solution-oriented attitude
- Requires a high school diploma. General education or college courses equivalent to an Associate’s degree in Business Administration is desirable.
- 2-4 years of experience in customer service working directly with customers, salespeople, or distributors.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.