What are the responsibilities and job description for the MANAGER- PAYOR RELATIONS - REVENUE CYCLE position at Aspirus?
Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Health in Wausau, WI is seeking a MANAGER- PAYOR RELATIONS to join our REVENUE CYCLE team!
The Payor Relations Manager provides leadership in protecting the reimbursement of Aspirus in management of payor relationships, maintaining the integrity of payor and contract information, and ensuring timely enrollment of providers with payors. This position is critical to the advancement of Aspirus’ thorough understanding of payors and our relationship with them so that processes can adjust as this portion of healthcare changes. In this position, the Payor Relations Manager oversees teams that focus on ensuring payor contracts are understood, appropriate payments are received from payors, underpayments are appealed, and ensures Aspirus facilities and providers are timely and accurately enrolled with contracted payors. This position is responsible to build constructive relationships with Aspirus payors through regular meetings, review of performance metrics, and the resolution of elevated issues within Aspirus through collaborating with Aspirus Network or working directly with the payor. The Payor Relations Manager also provides education to Aspirus on new payors and plans to ensure proper identification and handling for our Aspirus patients. The Payor Relations Manager facilitates and plays a key role in governance and steering committees over the areas of responsibility.
HOURS: Full Time 1.0 FTE, 80 Hours Biweekly
Experience/Qualifications
- Knowledge of healthcare financial management or related field normally acquired through completion of a Bachelor’s Degree in Business, Finance, Accounting, or other health related profession.
- Three to five years of experience supporting a managed care or payor relations functions at either health plan or provider organizations.
- Knowledge of contract language provisions and payor relations-oriented issue resolution.
- Experience preparing and working with financial analysis of high complexity.
- Supervisory or management experience necessary to develop administrative skills, including work experience in project management is preferred.
- Previous experience with auditing and internal controls is preferred.
- Working knowledge of current Medicare, Medicaid, and other regulatory or payor guidelines and requirements.
- Possesses a high level of resourcefulness, innovation, and interpersonal and critical thinking skills.
- Ability to use independent judgment and decision-making.
- Ability to deal with frequent interruptions.
- Ability to prioritize workload.
- Ability to collaborate including building, leading, motivating and coordinate activities of a cross-functional and/or multi-corporate team.
- Possesses project management and implementation skills necessary to develop and implement appropriate changes impacting revenue and reimbursement.
- Strong personnel management skills to direct work of and motivate assigned staff.
- Excellent verbal and written communication skills including the ability to communicate technical/regulatory concepts to a non-technical audience.
- Detailed knowledge of revenue cycle functions and revenue flow.
- Understanding of Industry specific terminology.
- Position requires some travel.
- Strong troubleshooting skills.
- Possess conflict resolution skills.
- Strong customer orientation.
- Professionalism.
Employee Benefits
- Full benefits packages available for part- and full-time status.
- PTO accrual from day one!
- Generous retirement plan with match available.
- Wellness program for employees and their families.
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
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