What are the responsibilities and job description for the Director, System Financial Clearance - Patient Access position at Aspirus Health?
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Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Health in WAUSAU, WI is seeking a DIRECTOR- SYSTEM FINANCIAL CLEARANCE to join our PATIENT ACCESS-REGISTRATION team!
This position is responsible for providing leadership, oversight, and strategic direction for the Financial Clearance program for all Aspirus entities. Responsibilities include planning, developing, implementing, and operating a structure of centralized leadership & standardized activities for patient registration, pre-registration, patient insurance eligibility and verification, patient authorizations, patient initiated financial questions, price estimates, pre-service authorizations, and pre and post service self-pay collections. This position works to appropriately integrate and facilitate best practices, implement efficiencies, achieve key performance metrics, and align with Aspirus’ strategic plan while maintaining high quality and customer service standards and ensure the department is operating within rules and regulations applicable to the department. This position serves as an internal expert for all Financial Clearance functional areas and provides a bridge between clinical and revenue cycle areas to support quality patient care and revenue cycle objectives. This position supports the effective execution of the electronic medical record (EMR).
Experience/Qualifications
- Knowledge of financial clearance and/or collection principles and practices normally acquired through completion of a bachelor’s degree in accounting, finance, or related area is required.
- Advanced degree in Hospital or Health Service Administration, Business, or Organizational Development is preferred.
- Ten years’ management experience in a setting necessary to develop leadership skills that includes work experience in the field of financial clearance and/or collection practices
- Experience with electronic medical records and other ancillary information technology systems used in financial clearance areas.
- Possesses a high level of resourcefulness, innovation, and interpersonal and critical thinking skills.
- Ability to use independent sound judgment and decision-making.
- Ability to deal with frequent interruptions.
- Ability to prioritize workload.
- Ability to collaborate including building, leading, motivating and coordinate activities of a cross-functional and/or multi-corporate team.
- Possesses project management and analytical skills necessary to develop and implement appropriate changes.
- Strong personnel management skills to direct work of and motivate assigned staff.
- Excellent verbal and written communication skills including the ability to communicate technical concepts to a non-technical audience.
- Understanding of general business concepts and regulatory environment, especially those affecting patient access areas.
- Strong troubleshooting skills.
- Possesses conflict resolution skills
- Strong customer orientation.
- Professionalism.
- Position requires some travel.
- Annual competencies as required by Aspirus and/or various regulatory agencies based on entity and/or job position.
Employee Benefits
- Full benefits packages available for part- and full-time status.
- PTO accrual from day one!
- Generous retirement plan with match available.
- Wellness program for employees and their families.
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others. As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
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