Retail Business Analyst

Role: Business Analyst (Retail)

Domain: Retail domain is mandatory

Job Type: Full Time

Location: Charlotte, NC

Salary/Rate: $95,000 to $105,000 (or) $60/hr on C2C to $65/hr on C2C

Experience Required: 7

Business Analyst (Retail Domain) with Scrum Master Role (Onsite)

We are looking for a dynamic and detail-oriented Business Analyst having 8 years of experience with good Retail domain experience who can also effectively perform the role of a Scrum Master.

The ideal candidate will work onsite with the customer, collaborate closely with business and technical teams, drive requirement analysis, facilitate Agile ceremonies, and ensure smooth delivery of product increments.

Business Analysis

* Capture, analyse, and refine business requirements from stakeholders across retail functions.

* Translate business needs into clear, concise user stories and acceptance criteria.

* Work with Product Owners and Scrum Teams on requirements decomposition, backlog refinement, and breakdown of user stories and tasks.

* Ensure a deep understanding of the eCommerce, Retail, and related integration processes.

* Facilitate communication between business teams and technical teams to ensure functional alignment.

* Support solution discussions, identify gaps, and propose improvements.

Scrum Master Responsibilities

* Facilitate Scrum ceremonies including:

* Sprint Planning

* Daily Stand-ups

* Backlog Refinement

* Sprint Demos/Reviews

Sprint Retrospectives

* Provide visibility into the Agile team’s delivery plans, progress, and risks.

* Remove impediments and manage cross-team dependencies to ensure smooth execution.

* Ensure compliance with Enterprise Change Management and other organizational policies.

* Apply Agile/Scrum metrics (velocity, burndown, team health, etc.) to assess team performance and identify improvement opportunities.

* Manage Jira boards, sprint backlogs, workflows, and dashboards to support execution.

Lead and coordinate scaled planning activities such as:

* PI (Program Increment) Planning

* Pre-planning and preparation sessions

* Facilitate discussions between multiple development teams/vendors to ensure a cohesive, integrated solution.

* Assist with internal and external communications to enhance transparency and information flow.

* Enable the team to self-organize, remove distractions, and maintain focus on sprint/release goals.

* Track and communicate sprint/release progress, maintain process documentation, and ensure increment readiness.

Key Skills & Qualifications

* Strong experience in Retail, eCommerce, or Omnichannel domains.

* Proven expertise as a Business Analyst and Scrum Master in Agile environments.

* Hands-on experience with Jira and Agile project management tools.

* Excellent communication, facilitation, and stakeholder management skills.

* Ability to work onsite and collaborate closely with customer teams.

* Strong analytical and problem-solving skills and the ability to manage multiple priorities.

Certification preferred but not mandatory:

* CSM / PSM I

* CBAP / CCBA or equivalent

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training licensure and certifications, and other business and organizational needs. The salary range displays the minimum and maximum targets for this position across all US locations and has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role. A reasonable estimate of the current salary range for this position is $95,000 to $105,000. Please note that the salary range posted reflects the base salary only and does not include benefits, or variable bonus programs. Final compensation decisions will depend on the unique facts and circumstances of each candidate. Aspire offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical / Life Insurance
• Paid holidays
• FSA & HSA
• Commuter Benefits
• 401(k) plan and contributions
• Aspire s Rewards & Recognition program

About Aspire Systems

Aspire Systems is a $180 million global technology services firm with over 4,500 employees worldwide, partnering with 275 active customers. Founded in 1996, Aspire has grown steadily at a 19% CAGR since 2020.

Headquartered in Singapore, we operate across the US, UK, LATAM, Europe, the Middle East, India, and Asia Pacific regions, with strong nearshore delivery centers in Poland and Mexico. Aspire has been consistently recognized among India s 100 Best Companies to Work For 12 consecutive years by the Great Place to Work Institute.

Who We Are

Aspire is built on deep expertise in Software Engineering, Digital Services, Testing, and Infrastructure & Application Support. We serve diverse industries including Independent Software Vendors, Retail, Banking & Financial Services, and Insurance. Our proven frameworks and accelerators enable us to create future-ready, scalable, and business-focused systems, helping customers across the globe embrace digital transformation at speed and scale.

What We Believe

At the heart of Aspire is our philosophy of Attention. Always. a commitment to investing care and focus on our customers, employees, and society

Our Commitment to Diversity & Inclusion

At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued.

Privacy Notice

Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws.

Disclaimer

The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Organization retains the discretion to add or change the duties of the position at any time.