What are the responsibilities and job description for the PT Patient Concierge - Receptionist, Kingwood position at Aspire Sugar Land?
We are seeking a part time Medical Receptionist/Patient Concierge position with an experienced individual who is a master at multi-tasking and loves to help make patients feel welcome upon arrival. The primary responsibilities will be scheduling, answering phones, and other duties such as patient online inquiries.
Hours: Tuesdays and Thursdays from 7:45am – 5:00pm
Responsibilities include:
- Welcome patients with compassion and professionalism, creating a supportive and positive experience.
- Schedule, confirm, and coordinate appointments, procedures, and follow-up visits.
- Answer incoming calls, respond to patient inquiries, and route messages to the appropriate clinical team.
- Register patients, update electronic medical records (EMR), verify insurance information, and maintain accurate documentation.
- Collect copayments, process payments, and assist patients with basic billing and insurance questions.
- Maintain patient confidentiality and ensure compliance with HIPAA and clinic policies.
- Provide administrative support by preparing medical records, coordinating communication with clinical staff, and assisting with daily front office operations.
Skills & Requirements
- High school diploma or GED required - Associate's or Bachelor's preferred
- One year of administrative medical office experience is required
- Proficiency in keyboarding skills and experience with electronic medical records
- Must be knowledgeable of HIPAA requirements
- Bilingual-Spanish a PLUS!
Part-time Hours. Full-time Heart. Endless Possibilities.
Looking for flexibility without missing out on great benefits? As a PRN (as needed) team member, you’ll enjoy the freedom of part-time hours plus meaningful perks that make you feel supported, valued, and connected. Here’s what’s waiting for you:
- Holiday Pay Perks
Earn time-and-a-half when you work on a company holiday. - PerkSpot Savings Buzz
Score exclusive discounts on travel, dining, gadgets, and more. - Refer a Friend, Earn Rewards!
Bring your talented friends on board and earn up to $2,000 for successful referrals. - Employee Assistance Programs (EAP)
Confidential counseling and resources available 24/7 to support your well-being. - Celebrate Wins with Bonusly!
Give and receive recognition, earn points, and redeem them for gift cards and rewards. - Pet Insurance for Your Fur Babies
Enroll in Pet Benefit Solutions and choose coverage that fits your pet’s unique needs.
Join us as a PRN employee and experience the best of both worlds—flexible hours with full-hearted support.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.