Demo

Program Director, Emergency Services (MCI)

Aspire Health Alliance
Quincy, MA Full Time
POSTED ON 9/26/2025
AVAILABLE BEFORE 10/25/2025
Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.

Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.

Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.

Aspire Health Alliance is helping to pioneer a new approach to behavioral health by providing a continuum of care that is proactive, coordinated, available through multiple access points, and integrated with medical care. Our mission is to make emotional well-being essential to overall health and build a supportive community for all, through effective, integrated care that is tailored to the way you live.

The Emergency Services Program Director (MCI) is responsible for the overall operational functioning of the Community Behavioral Health Center Mobile Crisis Intervention (MCI) Program. Responsibilities include maintaining positive relationships with DPH, MBHP, and all potential referral sources, as well as attending appropriate meetings with DPH, MBHP, and MCI managers.

Essential Functions

  • Responsible for the development, planning, and implementation of present and future program goals. Identifies program needs and/or weaknesses, Problem solves solutions to enhance program capabilities. Identifies program strengths and capitalizes on them to enhance service to customers and explore areas of potential growth.
  • Provides ongoing management and oversight of the CBHC Mobile Crisis Intervention Team. Manage and maintain appropriate staff schedules to ensure contractual requirements are met.
  • Responsible for maintaining service quality within the framework of the budget
  • Work with community partners to ensure positive communication and enhance the relationships with all referral sources
  • Work with contracting agencies to ensure compliance with all aspects of the contract.

Requirements

  • Master's degree in Social Work, Mental Health Counseling, or related field
  • An independent clinical license is required, such as LICSW or LMHC
  • 5 years of experience in emergency services or a similar program
  • Prior management or supervisory experience required

Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

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