What are the responsibilities and job description for the Healthcare Office Administrator – Medford, OR | $23–$28/hr + Benefits position at Aspire Caregiving?
About Aspire Caregiving
Aspire Caregiving is a growing home care agency dedicated to enhancing the lives of clients and caregivers across Oregon. We’re currently seeking a Healthcare Office Administrator (also known as a Medical Office Manager or Healthcare Operations Coordinator) to lead our Medford office.
If you’re an organized, people-focused leader with healthcare experience, this is your opportunity to oversee daily operations, guide a small team, and make a meaningful impact in your community.
Key Responsibilities
- Oversee day-to-day administrative operations and lead a team of 2–4 onsite employees
- Respond to calls, texts, and emails promptly and professionally
- Audit and maintain client and caregiver files in WellSky and OneDrive
- Track and follow up on KPIs, reports, and compliance logs
- Conduct staff check-ins, meetings, and performance reviews
- Collaborate with recruiting, scheduling, and nursing departments
- Manage office supplies, billing, and facility upkeep
- Support hiring, onboarding, and staff training
- Assist with disciplinary actions and performance improvement plans
- Occasionally assist with care visits or caregiver orientations
Qualifications
- 2 years of experience in healthcare administration or office management
- Proven ability to supervise, coach, and motivate staff
- Strong organizational, time management, and multitasking skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office; experience with WellSky or Viventium a plus
- Reliable, detail-oriented, and able to thrive in a fast-paced environment
Skills & Attributes
- Team leadership and employee development
- Problem-solving and decision-making
- Flexibility and adaptability
- Accountability and professionalism
- Compassionate, service-oriented mindset
Why You’ll Love Working with Aspire Caregiving
- Meaningful work supporting caregivers and clients each day
- Competitive pay: $23–$28/hour (based on experience)
- Comprehensive benefits package, including:
- 401(k)
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Career growth and leadership development opportunities
- Supportive, mission-driven team culture
How to Apply
If you meet the qualifications, please email the following to recruiter@aspirecaregiving.com:
- Your updated comprehensive resume
- A brief cover letter explaining why you’re interested in this role
- A screenshot of your DISC personality test results
(Take the free test here: https://www.123test.com/disc-personality-test/)
Due to the high volume of applications we receive daily, only qualified candidates will be contacted within 24 hours.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you have at least 2 years of experience in healthcare administration or office management?
- Are you able to work full-time, on-site in Medford, Oregon, Monday through Friday?
- Do you have experience supervising or leading a small team (2 or more employees)?
- Are you proficient in using computer-based systems such as Microsoft Office, WellSky, or other healthcare software?
- What interests you most about working as a Healthcare Office Administrator with Aspire Caregiving, and how do you see yourself contributing to our mission?
Work Location: In person
Salary : $23 - $28