Medical Receptionist/Front Desk

Medical Receptionist/Front Desk Position Opening

Unique Opportunity to Join a Successful Practice in Flagstaff
Aspen Integrative Medical Center has an opening for a part-time or full-time receptionist to join our practice in Flagstaff, Arizona. Our clinic is currently open 9-5 Monday-Thursday and 9-2 Friday. We are interested in applicants with experience working the front desk answering, phones greeting clients, and so forth. Personal inclination or experience with naturopathic medicine is a plus.

Start Date: ASAP

Our Mission and Vision
Our mission is to foster a healthier community using naturopathic medicine that promotes root cause healing, disease prevention, and optimal wellness. We achieve our mission by providing an individualized patient care approach, unparalleled medical services, and empowering health education. Our clinical offerings consistently evolve to integrate the newest research and cutting-edge therapies with traditional, naturopathic modalities to help our patients feel their best. We are committed to improving the lives of those with any illness and a future where everyone has the freedom to live a healthy life.

About Us
Aspen Integrative Medical Center is an established, full-service cash-based practice in downtown Flagstaff, Arizona with a long reputation of providing high-quality integrative medicine. Flagstaff is a beautiful, progressive, and small-business focused mountain town that deeply values natural medicine. It is a hub for Northern Arizona and its population of approximately 800,000. It sits at an elevation of ~7,000 feet with easy access to year-round outdoor activities including hiking, skiing, and mountain biking. The city is an excellent place to raise a family with diverse options of public/private schools, local restaurants, coffee shops, and culture. In addition the state of Arizona boasts one of the broadest naturopathic physician scopes to diagnose, treat, order, and interpret testing. The scope extends to extensive pharmaceuticals prescribing and injection therapy rights. Northern Arizona has a limited number of NDs and thus the potential for growth is limitless including an opportunity to bring our medicine to nearby rural communities lacking access to naturopathic care.

Aspen uniquely blends cutting-edge and evidence-based therapies while honoring our ancestors with traditional, nature-cure naturopathic modalities. Our clinic culture is focused, warm, and respectful; our staff are very committed and revered by our patients and doctors. Our medical team currently includes Amber Belt, ND, Paul Despres, NMD, and Alexandra Mele, ND. Our beautiful office space includes a full-service lab, an advanced IV suite (including ozone therapy, MAH, PRP, Prolotherapy), detoxification suite (ozone and IR sauna), HBOT chamber, and an extensive natural dispensary. Our doctors have full administrative support from our seasoned staff, nurse and medical assistant support, and an advertising team that continues to grow our online presence.

Job Day-To-Day:

• Assist with phone calls and scheduling
• Greet patients and notify providers of their arrival
• Assist in keeping inventory of all medical supplies and clinical office supplies
• Stock supplies and maintain cleanliness in all treatment rooms, IV room and hyperbaric area
• Prepare treatment rooms, IV room and hyperbaric area for visits, procedures and treatment
• Communicate with physicians clearly and effectively concerning patient needs, clinic flow
• Work alongside a caring staff that prioritizes a positive work culture founded on collaboration, fairness, communication, trust, and support

Job Requirements:

• 2 years of experience as a receptionist in a medical facility
• Active Basic Life Support Certification (if not held currently, training will be provided by Aspen)
• Strong organization skills or experience with managing or assisting management of any clinical operation
• Collaborative team player who has an interest in integrative medicine or with specialty interests that complement our existing medical team
• An empathetic customer-service approach that ensures all patients feel heard and cared for
• Be a motivated, adaptable, and an autonomous team player with the ability to quickly, accurately, and kindly resolve problems that may arise
• Extremely organized with strong attention to detail and direct communication style
• Tech-friendly with the ability to use CharmEHR and Full. Training will be provided as necessary
• Passion for your personal health, growth, and the wellness of others

Compensation and Benefits:

• $18-21/hr starting depending on experience; with increase of pay after 6 months and an individualized growth and development plan to increase compensation after one year
• W2 employee with stipend for in-house medical expenses
• Opportunity to be part of a strong group of folks working towards improving the health & wellness of the community

Application Process:

• If you are interested in applying, please submit the following:
• Cover letter that briefly answers these questions:
• 1.) Why do you want this position and what do you hope to learn?
• 2.) What relevant skills and experiences will you bring?
• 3.) What challenges do you face heading into this position and what support do you need to succeed?
• Résumé
• Three professional references with contact information

We acknowledge that we are describing our ideal candidate for the position and are willing to consider the unique sets of transferrable experiences and skills an applicant may bring or develop and nurture with experience. Thus we encourage you to apply even if you are not an exact match with the position’s qualifications.

We believe that a diverse staff is essential to the successful pursuit of our mission. We strive to build a team whose demographics, lived experience, and backgrounds reflect those of our greater community.*

This position will be posted until filled. We will only consider COMPLETE applications and will review applications as they are received. A complete application includes: a cover letter addressing the questions outlined above, résumé, and three professional references with contact information.

Our website: www.aspenmedcenter.com

*Aspen Integrative Medical Center is proud to be an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, ability, gender identity, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Pay: From $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement

Medical Specialty:

• Primary Care

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person

Salary : $18 - $21