What are the responsibilities and job description for the Front Desk Associate position at ASM TRUCK SERVICE?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients as they arrive, ensuring a positive first impression.
- Manage incoming phone calls with excellent phone etiquette, directing inquiries to the appropriate departments.
- Schedule appointments and maintain an organized filing system for client records.
- Handle administrative tasks such as data entry and maintaining office supplies.
- Provide information about services offered and address client questions or concerns promptly.
- Collaborate with team members to ensure smooth operations at the front desk.
- Maintain confidentiality of sensitive information in accordance with company policies.
Requirements
- Previous experience as a medical receptionist or in a similar office environment is preferred.
- Strong customer service skills with the ability to communicate effectively with clients and staff.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Proficient typing skills and familiarity with computerized scheduling systems.
- Excellent organizational skills and time management abilities to prioritize tasks effectively.
- Ability to work independently as well as part of a team in a dynamic setting.
If you are passionate about providing outstanding service and thrive in an organized environment, we encourage you to apply for this rewarding opportunity as a Front Desk Agent.
Job Types: Full-time, Part-time
Pay: $19.24 - $21.89 per hour
Expected hours: 20 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $19 - $22
