What are the responsibilities and job description for the Parking Attendant position at ASM Global?
POSITION: Parking Attendant- Part-Time
DEPARTMENT: Security
REPORTS TO: Security Manager
FLSA STATUS: Hourly, Non-Exempt
LOCATION: SNHU Arena- Manchester, NH
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
Under the direct supervision of the Security Manager, the Parking Attendant is responsible for supporting event parking operations, directing vehicles, assisting guests, and helping maintain a safe and efficient traffic flow in the arena parking lots. This position plays an important role in the guest experience by providing clear directions, assisting with parking-related questions, and ensuring all parking procedures and safety guidelines are followed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Direct and manage vehicle traffic entering and exiting parking areas to ensure safe and efficient flow during events.
- Assist guests with parking passes, lot access, and general parking directions.
- Provide directions to arena entrances, accessible parking areas, rideshare locations, and designated parking sections.
- Support parking operations before, during, and after events.
- Monitor parking areas for safety concerns, unauthorized activity, or operational issues and report concerns to the Security Manager.
- Set up and remove parking cones, barricades, signage, and designated parking areas as directed.
- Provide friendly and professional customer service by assisting guests and answering questions.
- Communicate effectively with security staff, operations staff, and event personnel to support overall event safety and operations.
- Follow all arena policies, safety procedures, and security guidelines.
- Assist with maintaining cleanliness and organization within the parking areas and surrounding grounds.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities in this role.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years or older.
EDUCATION AND/OR EXPERIENCE
- High school diploma or GED preferred.
- Customer service experience preferred.
- Experience working in event venues, security, parking operations, or guest services is a plus.
SKILLS AND ABILITIES
- Strong communication and customer service skills.
- Ability to remain calm and professional in a fast-paced event environment.
- Ability to follow written and verbal instructions.
- Friendly, dependable, and able to work well as part of a team.
- Ability to adapt to changing situations and event needs.
- Comfortable interacting with guests, coworkers, and security staff.
COMPENSATION
Competitive hourly pay.
WORKING CONDITIONS
Location: SNHU Arena- Manchester, NH
PHYSICAL DEMANDS
- Must be available to work nights, weekends, and holidays based on the event schedule.
- Must be able to stand and walk for extended periods of time.
- Must be able to work outdoors in various weather conditions.
- Must be able to bend, reach, and perform light manual tasks.
- Must be able to lift and carry up to 20 pounds as needed.
- Must be able to communicate clearly and respond quickly in a busy environment.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.