Catering / Food & Beverage Manager - Lake Charles Event Center

POSITION: Catering / Food & Beverage Manager

DEPARTMENT: Food & Beverage

REPORTS TO: Senior Manager of Food & Beverage

FLSA STATUS: Salaried Exempt

SUMMARY:

As the world’s leading venue management company and producer of live event experiences, ASM Global is the pre-eminent management and content partner with over 350 venues worldwide.

ASM Global has an immediate opening for a Catering / Food & Beverage Manager at the Lake Charles Event Center. This position is responsible for assisting with the daily management of the Food and Beverage Department to include concessions, mobile carts, general event catering, culinary, catering sales, menu development, financials, and budgets. The Catering / Food & Beverage Manager assists and coordinates the entire food and beverage operation by performing the following duties personally or through subordinate supervisors.

MAJOR RESPONSIBILITIES:

• Markets Food and Beverage services to clients and establishes Food and Beverage controls.
• Foster & maintain positive client relations.
• Daily management of the Food & Beverage departmental operations and personnel.
• Creates Food and Beverage sales projections and budgets for facility events.
• Develop relationships with third-party catering contractors through effective collaboration and communication.
• Assist in developing, forecasting, and meeting budgeted revenue & expense targets for Catering and Concessions.
• Analyze & review menu performance for all concession & catering operations, making adjustments & improvements as necessary to achieve revenue targets.
• Responsible for stand inventory and per capita reports for each event and ongoing fiscal reporting.
• Resolve issues with third-party catering contractor to ensure client needs are met.

• Maintains cost and quality control standards.

• Purchasing and overseeing distribution of all products to concessions outlets.
• Responsible for daily concession food and beverage compliance and service concerns such as, Health Department regulations, Alcohol beverage service guidelines and standards, menu engineering/development and detailed costing for concessions operation.
• Maintaining all Food & Beverage equipment to include cleanliness and annual maintenance.
• Assist in overseeing Food and Beverage operations during events to ensure client satisfaction.
• Hires and trains new concession employees; anticipates and schedules labor needs for event and non-event days.
• Develops event work plans including scheduling and ordering and assigns appropriate duties to subordinates.
• Controls spoilage, cost of sales.
• Inspects and tastes prepared food to maintain quality standards and sanitation regulations.
• Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
• This position will work with supervision and will require the ability to interact with all levels of staff including management. Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.

QUALIFICATIONS:

• Certificate or degree from an accredited culinary school, college or technical school preferred.
• Minimum 3 years’ experience in management level position in Food & Beverage or equivalent combination of education and experience.
• Previous experience in overall Food and Beverage operations, sales, inventory control, cost control and food preparation procedures.
• Previous experience in food purchasing (Catering & Concession), including price negotiations.
• Excellent knowledge of current culinary and concession trends, presentation, and food quality.
• Previous experience in standardizing recipes, plating, and costing of menus.
• Previous experience working with sub-contractor vendors.
• Maintain PCI Compliance certification.
• Alcohol awareness certificate and training capabilities.
• Strong orientation to customer service and ability to work with clients and staff members.
• Results oriented individual with the ability to meet required budgetary goals.
• Excellent organizational, multi-tasking, planning, written and verbal communication skills.
• Attention to detail and service oriented.
• Prior supervisory experience required.
• Computer skills including proficiency with Microsoft Office programs.
• Ability to be creative with buffet presentations and maintain a quality product.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.