What are the responsibilities and job description for the Box Office- Part-time position at ASM Global?
POSITION: Part-time Box Office
REPORTS TO: Box Office Manager
FLSA STATUS: Non- Exempt
Summary
As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
Essential Duties and Responsibilities
- Provide all guests a positive first impression by offering superior guest service
- Accurately operate the Ticketmaster computer ticketing system to sell tickets
- Communicate with guests to locate and deliver will-call tickets
- Provide information regarding events and facilities both in person and on the telephone
- Provide superior customer services to all patrons in the facility
- Accept payments via cash, check or credit card.
- Balance cash drawer at the end of the day
Qualifications
- Ability to understand and follow instructions.
- Ability to work safely and efficiently with machinery.
- Ability to work with minimum supervision and understand verbal and written instructions.
- Ability to work flexible hours including nights, weekends and holidays based on the event schedule.
Physical Demands
- Ability to walk, sit and stand for long periods of time on hard surface floor.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.