Concessions Manager- Grand Rapids Complex

POSITION: Concessions Manager DEPARTMENT: Food & Beverage REPORTS TO: Director of Food & Beverage/General Manager of Food & Beverage LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities Supervises the concessions employees in the preparation and service of food and refreshments, as well as clean-up Assists in the training of concessions employees engaged in the preparing and cooking foods to ensure high quality, efficient and profitable food service. Purchases refreshments, according to anticipated demand and familiarity with public taste in food and beverages. Directs storage, preparation, and serving of refreshments by other workers at refreshment stand or circulating throughout audience. Assigns concessions workers to locations. Tabulates receipts and balances accounts. Inventories supplies on hand at end of each day or other designated period. Works within guidelines for food and labor costs. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's Degree (BA) from four-year college or university 1 to 2 years related experience and/or training Or equivalent combination of education and experience Previous management experience in a similar venue Skills and Abilities Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting Strong written, verbal and interpersonal skills Ability to function in a fast-paced, team-oriented environment Ability to train workers in preparation and cooking of foods to ensure high quality, efficient and profitable food service. Ability to manage several direct reports Knowledge of computers. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: Grand Rapids, MI Complex: Van Andel Arena, Acrisure Amphitheater, Amway Stadium Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.