What are the responsibilities and job description for the Suite Supervisor position at ASM Global and Careers?
POSITION: Part-Time Suite Supervisor
DEPARTMENT: Food & Beverage
REPORTS TO: Food & Beverage Manager
FLSA STATUS: Non-Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.
Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
JOB SUMMARY: The Suites Supervisor is responsible for overseeing the day-to-day operations of premium suite services, ensuring the highest level of guest satisfaction and compliance with company service standards. This role involves directly managing and training suite staff, maintaining and controlling food and beverage inventory, and enforcing health, safety, and cash-handling procedures. The Suites Supervisor plays a key leadership role in fostering a positive, team-oriented environment while maintaining operational efficiency, product quality, and excellent customer service.
ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Assist in staffing, scheduling, training, and counseling of suite staff.
- Supervise daily suite operations while engaging directly with guests to ensure a premium experience.
- Maintain and control high-volume food and beverage inventory.
- Train and enforce responsible service of alcoholic beverages in compliance with corporate and legal standards.
- Develop and enforce standards for service, sanitation, and food quality.
- Ensure all cash-handling and inventory procedures are properly documented and enforced.
- Collaborate with co-workers to uphold company service standards, inventory management, and cash control procedures.
- Conduct audits of inventory and products; research and perform reconciliations as needed.
- All other duties as assigned.
PREFERRED QUALIFICATIONS:
- High school diploma or equivalent; some college preferred.
- Must be at least 18 years of age.
- Strong organizational skills with keen attention to detail and ability to prioritize effectively.
- Knowledge of state and city health requirements for food handling and alcohol service.
- Ability to multitask in a fast-paced, team-oriented environment.
- Fluent in English (spoken and written).
- Ability to lift and carry up to 50 pounds and move items up and down stairs/ramps.
- Willingness to work extended hours, nights, weekends, and holidays.
- Physical ability to perform assigned tasks including reaching, bending, stooping, pushing, pulling, and standing for extended periods.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Location: Sames Auto Arena
Equal Opportunity Statement
Legends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Legends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.