What are the responsibilities and job description for the Front Desk Agent position at ASK FULL COLLECTIVE?
Our office, located in the heart of St. Louis, is a busy, client-centered environment dedicated to providing top-notch service and support. We are currently seeking a friendly, organized, and reliable Front Desk Agent to be the first point of contact for all clients, visitors, and callers.
Position Overview:
The Front Desk Agent is responsible for creating a positive and professional first impression, handling front desk duties, and providing essential administrative support. If you're someone who enjoys working with people, thrives in a fast-paced setting, and pays close attention to detail, this could be the perfect role for you.
Key Responsibilities:
- Greet and check in visitors and clients with a warm, professional demeanor
- Answer and direct phone calls using a multi-line phone system
- Schedule appointments, manage calendars, and handle basic inquiries
- Receive and distribute mail, packages, and deliveries
- Maintain cleanliness and organization of the front desk and lobby area
- Assist with administrative tasks such as filing, data entry, and document prep
- Collaborate with team members to support daily office operations
- Uphold confidentiality and security procedures at all times
Qualifications:
- High school diploma or GED required; some college a plus
- Previous front desk, receptionist, or customer service experience preferred
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Professional appearance and positive attitude
- Dependable, punctual, and able to work independently
What We Offer:
- Competitive pay and benefits
- Paid time off, holidays, and employee perks
- Supportive team environment and professional workplace culture
- Career development and advancement opportunities
- Convenient location in St. Louis with free on-site parking
Job Type: Full-time
Pay: $18.80 - $20.52 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19 - $21
