Program Manager (Business Process Management)

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Program Manager (Business Process Management)

Location: Lehi, UT 84043/San Jose, CA 95110 (hybrid 3 days in office (prefer UT))

Duration: 6- months contract role

Pay rate: $40 to $44.36/hr. On W2

Job Description:

Duties:

**The candidate will be on a 6-week probationary period**

The Opportunity:

• As a Program Manager for the Buying Programs Business Process Management team, you will play a pivotal role in driving scalable, strategic, and cross-functional initiatives aimed at transforming how we sell and enhancing the customer experience.
• You will collaborate closely with cross-functional teams across Finance, Operations, IT, Platform Engineering, and BUs to drive execution on key initiatives. These include new product launches, platform enhancements, process optimization, and customer experience improvements - all aligned to support Clients growth objectives.

Duties:

• Work effectively with cross-functional teams (Engr, Q2C, BU/Go-to-market) at all levels to drive UAT and Production Validation preparedness and execution for new platform capabilities and product launches.
• Develop and manage detailed workback schedules to track key operational tasks throughout the project lifecycle.
• Build a UAT tracker and testing sprint schedule to plan resourcing around UAT asks.
• Provide timely status updates, proactively identify roadblocks, and guide teams toward resolution and next steps.
• Define UAT scope and testing strategies in partnership with QA and Product Owners across projects of varying complexity.
• Assess system and environmental readiness, including interdependencies with other initiatives.
• Post-launch, identify and resolve process and system gaps affecting quote-to-cash workflows.
• Support change management by preparing stakeholders for upcoming changes and ensuring smooth adoption.
• Establish a consistent operating rhythm using repeatable frameworks and best practices for managing concurrent UATs.

Skills:

• 6 to 8 years of experience
• Strong communication and collaboration skills, with the ability to clearly articulate risks, tradeoffs, and recommendations to support decision-making
• Proven ability to drive work forward, solve problems and lead projects to completion in fast-paced environments.
• High attention to detail with a focus on accuracy, quality, and follow-through.
• Adaptable and resilient, able to shift priorities while maintaining execution rigor
• Comfortable managing multiple workstreams in parallel and ramping quickly on new work items

Education:

• Bachelors in Finance, Business Administration, Operations, or other related areas; and/or industry-specific experience (6 to 8 years)

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.