What are the responsibilities and job description for the Program Manager position at Vivint?
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Hardware Program Manager Position Overview
The Hardware Program Manager leads the development and launches of Vivint’s key products—from early concept through mass production. This role orchestrates engineering, design, and supply chain teams to deliver devices that meet performance, cost, quality, and schedule targets. The Program Manager ensures that complex hardware programs move smoothly through EVT/DVT/PVT and into high-volume manufacturing.
Key Responsibilities
Official description on file with Talent.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Hardware Program Manager Position Overview
The Hardware Program Manager leads the development and launches of Vivint’s key products—from early concept through mass production. This role orchestrates engineering, design, and supply chain teams to deliver devices that meet performance, cost, quality, and schedule targets. The Program Manager ensures that complex hardware programs move smoothly through EVT/DVT/PVT and into high-volume manufacturing.
Key Responsibilities
- Build and manage detailed program schedules with a clear understanding of dependencies, covering all development phases.
- Identify technical and operational risks early and drive mitigation plans.
- Drive alignment across all teams and stakeholders and deliver crip program updates.
- Partner with global manufacturing teams to plan and execute POC/EVT/DVT/PVT builds.
- Ensure products meet documented standards at each phase gate exit.
- Execute VAVE initiatives to drive continuous improvement in cost, quality, and performance.
- Drive root-cause investigations for build issues and field-quality concerns.
- Manage tradeoffs between cost, schedule, and performance with data-driven recommendations.
- Support supplier selection, onboarding, and ongoing performance management.
- Conduct retrospectives after each phase gate and implement lessons learned.
- Experience managing hardware programs in consumer electronics.
- Strong understanding of NPI processes and hardware build phases (POC/EVT/DVT/PVT).
- Excellent communication, organization, and cross-functional leadership skills.
- Proven success delivering products in fast-paced, high-volume environments.
- Continuous improvement mindset
- Engineering background
- Experience with overseas factories
- Familiarity with PLM systems, and hardware program tools.
- Understanding of firmware and software development processes and methodologies
Official description on file with Talent.