What are the responsibilities and job description for the HR Services Advisor (262156) position at ASK Consulting?
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: HR Services Advisor
Duration: 06 months
Location: Walkersville, MD 21793
Pay Rate: $33/Hr On W2
Job Description:
Key Responsibilities:
- Serve as the main contact for service-related inquiries from recruitment, managers, employees, and other HR team members. Ensure the complete resolution of HR requests, including tracking and tracing.
- Offer outstanding customer service by promptly resolving queries and issues, really committing to provide a high-end user experience.
- Stay knowledgeable about business operations, structure, and key contacts to provide ad-hoc support and advice during HR calendar events.
- Monitor the quality of transactional work produced by the Hubs and key HR service metrics
- Offer proactive advisory services on HR processes for HR Business Partners and line managers.
- Maintain regular contact and conduct reviews with HR teams for assigned areas, demonstrating an awareness of business area support, site-specific strategies, and challenges.
- Collaborate on site-specific projects as needed, maintaining a working knowledge of global and site-specific HR policies and procedures.
Key Requirements:
- Bachelors Degree or equivalent experience required, preferably in Human Resources or a related field.
- HR Certification is a plus.
- Proficiency in Microsoft Office products; HRIS experience (Workday) preferred.
- Previous experience in a human resources role, with ticket management and employee relations experience preferred.
- Outstanding customer service orientation with strong follow-up skills and attention to detail.
- Excellent verbal and written communication skills.
- Demonstrated approach to improving processes with flexibility and a willingness to learn.
- This role is crafted for individuals who are ambitious and determined to successfully implement HR services that make a genuine difference. The position follows a hybrid schedule of three days on-site and two remote days after full training, aligning with a Monday to Friday business hours framework.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Salary : $33