Design Studio Receptionist - Part Time

Overview

Be the First Impression of Something Exceptional

At Ashton Pools By Design, we create custom swimming pools and extraordinary outdoor living spaces throughout the Delaware Beaches and surrounding areas.

Our Design Studio is where many of our client relationships begin, and we believe the experience should be exceptional from the very first interaction.

We're looking for a warm, polished, organized, and dependable Design Studio Receptionist who genuinely enjoys working with people and takes pride in creating a welcoming, professional environment.

This is an ideal opportunity for someone with experience in hospitality, luxury retail, hotel or resort reception, real estate, or a professional office environment.

If you're someone who notices the little details, enjoys staying organized, and can confidently manage a busy front desk while making every visitor feel welcome, we'd love to meet you.

Duties

• Client Experience & Reception
• Welcome clients, visitors, vendors, and deliveries with warmth and professionalism.

Design Studio & Showroom

• Ensure our Design Studio is clean, organized, inviting, and ready to welcome clients.
• Prepare meeting spaces before scheduled appointments, including organizing materials and product samples.
• Maintain our showroom displays and sample library, including tile, coping, stone, and other outdoor living materials.
• Keep client-facing areas stocked with refreshments, brochures, and presentation materials.
• Help maintain the polished, professional atmosphere our clients expect.

Administrative & Office Support

• Assist with general administrative tasks, data entry, document organization, and filing.
• Coordinate deliveries, office supplies, and occasional errands or pickups.
• Prepare client packages, samples, and documents for shipping or distribution.
• Assist with scheduling, meeting preparation, and other assigned office projects.
• Provide dependable reception coverage when other team members are attending meetings, training, or off-site appointments.
• Answer incoming phone calls, direct callers to the appropriate team members, and ensure messages are accurately communicated.
• Assist walk-in visitors, answer general questions, and schedule follow-up appointments.
• Monitor general voicemail and email inquiries, ensuring timely responses and follow-through.
• Maintain accurate records of incoming calls, visitors, and client information in our CRM system.
• Strong Communication and Professional Phone Skills
• Incredible Follow Up and requests are handled and nothing falls through the cracks

Preferred Experience:

Previous experience in one or more of the following environments is especially desirable:

• Hotel, resort, or hospitality front desk
• Luxury retail or showroom reception
• Real estate or professional office reception
• Customer service or administrative support

Experience in the swimming pool or construction industry is not required. We will provide training on our company, services, and internal processes.

Schedule & Work Environment:

• Part-time position, approximately 2–3 consistent days per week.
• Year-round employment, not a seasonal position.
• Flexibility to work additional days or adjust the schedule during our busy spring and summer months.
• Position is based entirely in our Rehoboth Beach Design Studio and is not remote.
• Assist with deliveries thus able to lift 25lbs every so often

Pay: $20.00 - $24.00 per hour

Expected hours: 20.0 – 28.0 per week

Experience:

• CRM software: 3 years (Required)
• Microsoft Office: 3 years (Required)
• Multi-line phone systems: 2 years (Required)
• Customer relationship management: 5 years (Required)

Work Location: In person

Salary : $20 - $24