Visual Merchandise Manager

Salary: $58,000 to $62,000 per yearFactory Direct Enterprises LLC (FDE) proudly represents Ashley, the #1 selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. We are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves through competitive pay, benefits, a strong culture, and growth opportunities. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.Who We Are#1 Selling Furniture Brand in the World#1 Retailer of Furniture and Bedding in the United StatesOur Culture & Team Member ProgramsAt FDE, we pride ourselves on a culture of recognition and growth. We invest in our team and value feedback through programs like Employee Surveys.Our Ashley Cares programs highlight our commitment to our team, guests, and communities:Hope to Dream: For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16)Give a Day: Paid volunteer day annually with an approved organizationCorporate Chaplains: Support for grief care, hospital visits, marriage/parenting, aging parents, and stress managementLife Resources: Quarterly events supporting finances, relationships, health, and wellnessTeam Member Relief Fund: Financial assistance for unexpected life eventsSmartDollar: FREE financial wellness program for budgeting, debt reduction, and savingPosition OverviewThe Visual Merchandise Manager is responsible for executing corporate visual merchandising strategies, achieving business goals, and fostering an inclusive and collaborative work environment that drives results and delivers amazing guest experiences. The VMM may oversee multiple store locations and is accountable for visual presentation, operational excellence, employee engagement, and ensuring that every guest interaction is memorable.Essential FunctionsMerchandising/VisualEngage guests with enthusiasm, professionalism, and in-depth product knowledgeOrganize and conduct store meetings with effective communication and clear action stepsImplement all corporate visual merchandising directives and strategiesLead assortment walkthroughs, analyze sales data, and follow up with actions to optimize store assortmentsEnsure proper signage and presentation of all displays, fixtures, and collectionsMaintain showroom and warehouse cleanliness and organizationCoordinate facility maintenance, upgrades, and repairs to enhance the guest experienceOperationsMaintain high peer-to-peer accountability and ensure compliance with all visual, operational, guest experience, finance, delivery, and payroll processesImprove processes and eliminate waste, leading and conducting biannual inventories with the Store Operations TeamMaintain effective communication with corporate office, property management, and store teamsProficient in company software, including Word and ExcelSales GenerationSupport the sales team by following store operating proceduresCoach team members to deliver exceptional guest experiences and share product knowledgeCollaborate with Regional and Marketing teams to maximize special events such as VIP nights and Grand OpeningsCustomer ServiceEnsure all team members follow standard operating procedures for guest experienceResolve pending guest situations quickly and effectively with collaborative communicationCoordinate facility maintenance and repairs to maintain high store standardsHuman CapitalOnboard and train team members to align with company values and performance standardsDeliver performance appraisals, identify strengths, and place team members in roles suited to their skillsAddress conflict constructively and privately to build stronger working relationshipsDrive engagement through team member benefits, recognition programs, and celebrationsParticipate in manager and cross-training programs to support leadership growthThe VMM may occasionally perform hands-on duties such as unloading trailers or merchandising as needed. Must be able to lift, lower, push, or pull furniture over 100 lbs and stand for extended periods.Schedule ExpectationsFull-time: Minimum 40 hours per weekAdditional hours during market events, holidays, peak seasons, and for vacation coverage25–50% travel within the region to support multiple store locationsEducation & Experience RequirementsBA or BS in retail management, visual merchandising, graphic design, interior design, marketing, or related field (or equivalent experience)Minimum 5 years of experience in retail visual merchandising or design (furniture retail preferred)3-5 years of supervisory experience

Salary : $58,000 - $62,000