Operations Supervisor

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort

Who We Are:

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.

Location: This role is 100% Onsite

Summary:

The Fiber Line Supervisor oversees daily operations, managing team members to ensure efficient production while maintaining quality standards and safety protocols. This role serves as the critical link between management and frontline production workers, driving productivity, fostering a positive work environment, and ensuring manufacturing goals are met consistently.

Responsibilities:

Production Management

• Supervise and coordinate daily Fiber line operations to meet production schedules and quality targets
• Monitor workflow and adjust staffing levels to optimize efficiency and meet demand
• Ensure adherence to production standards, work instructions, and standard operating procedures (SOPs)
• Track and report on key performance indicators (KPIs) including productivity, quality, and safety metrics
• Identify and resolve production bottlenecks and operational issues

Team Leadership

• Lead, train, and develop assembly team members to enhance skills and performance
• Conduct performance evaluations and provide constructive feedback to direct reports
• Schedule shifts, manage attendance, and ensure adequate staffing coverage
• Foster a positive, collaborative work environment that encourages teamwork and continuous improvement
• Address employee concerns and resolve conflicts in a timely and professional manner

Quality & Safety

• Ensure compliance with all safety regulations, company policies, and OSHA standards
• Conduct regular safety inspections and promote a culture of safety awareness
• Monitor product quality throughout the fiber process and implement corrective actions as needed
• Investigate quality issues and work with Quality Assurance to resolve defects
• Lead or participate in root cause analysis and continuous improvement initiatives

Administrative Duties

• Maintain accurate production records, timekeeping, and documentation
• Prepare and submit daily, weekly, and monthly production reports
• Coordinate with other departments including maintenance, quality, planning, and logistics
• Participate in budget planning and cost control initiatives
• Support new product launches and process improvements

Qualifications

Education

• High school diploma or GED required
• Associate or bachelor’s degree in manufacturing, Industrial Engineering, Business, or related field preferred

Experience

• 3-5 years of manufacturing experience required
• 2 years of supervisory or team lead experience preferred
• Experience in lean manufacturing, Six Sigma, or continuous improvement methodologies a plus

Work Environment:

• This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.

Benefits We Offer:

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values:

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. 

• (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. 

• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. 

• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. 

• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. 

• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. 
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. 

Interested in learning more about Ashley Furniture’s Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:

Corporate Social Responsibility

View Our Corporate Brochure

We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.

Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.

* Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future