IT Identity & Access Management Analyst III

Join The #1 Furniture Company-Join The #1 Furniture Brand

Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 countries.

IAM Support Specialist - Ashley Furniture

Position Overview

As an Identity and Access Management (IAM) Support Specialist at Ashley Furniture, you will be responsible for managing and supporting the company's identity and access management systems, ensuring secure access control, and maintaining user authentication protocols across our enterprise applications and systems.

Technical Requirements

• Proficiency in IAM tools and technologies (Azure AD, Okta, or similar)
  • Experience with SAML, OAuth, and OpenID Connect protocols
  • Knowledge of LDAP, Active Directory, and directory services
  • Understanding of security best practices and compliance frameworks
  • Familiarity with Single Sign-On (SSO) implementation and maintenance
  • Experience with identity lifecycle management tools
  • Knowledge of PowerShell, Python, or other scripting languages
  • Understanding of REST APIs and web services
  • Experience with security information and event management (SIEM) tools

Key Responsibilities

• Manage user access rights and permissions across multiple systems and applications
  • Configure and maintain IAM tools and systems including user provisioning and de-provisioning
  • Implement and maintain Single Sign-On (SSO) solutions
  • Monitor and respond to IAM-related security incidents and access violations
  • Develop and maintain IAM policies, procedures, and documentation
  • Provide technical support for identity-related issues and access requests
  • Conduct regular access reviews and compliance audits
  • Implement automated solutions for identity lifecycle management
  • Collaborate with security teams to investigate and resolve identity-related security incidents
  • Maintain and optimize directory services and user authentication systems
  • Create and maintain user access reports for compliance purposes
  • Support integration of new applications with existing IAM infrastructure
  • Provide training and guidance to end-users on IAM tools and processes
  • Participate in on-call rotation for critical IAM system support

Education and Experience Requirements

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field
  • 3-5 years of experience in IAM administration and support, or related experience
  • Relevant technical certifications (e.g., Microsoft, AWS, or IAM-specific certifications) preferred
  • Demonstrated experience with identity management systems and security protocols
  • Experience in retail or enterprise-level organizations preferred but not required

Required Skills

• Strong analytical and problem-solving abilities
  • Excellent communication and documentation skills
  • Ability to work independently and as part of a team
  • Strong project management and organizational skills
  • Customer service-oriented mindset
  • Ability to manage multiple priorities in a fast-paced environment

Apply today and find your home at Ashley!

Benefits We Offer

• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

Corporate Social Responsibility

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.