ROCO Coffee Barista PT

1. Beverage Crafting, Culinary Prep & POS Operations

• Handcrafted Beverage Preparation: Craft and serve high-quality espresso, coffee, specialty drinks, draft/bottled beer, wine, and handcrafted cocktails following exact recipes and portion standards.

• Food Preparation & Recipe Adherence: Prepare light cafe menu items in compliance with standard recipes, presentation guidelines, and Oregon Department of Agriculture health codes.

• POS & Cash Handling: Accurately process cash, credit, debit, and gift card transactions using Catapult POS terminal software; maintain register drawer integrity.

2. Regulatory Compliance, Sanitation & Facility Upkeep

• OLCC & Health Code Compliance: Enforce state liquor control laws (OLCC) for legal alcohol service and age verification; follow strict food handler safety and sanitation protocols.

• Facility Cleaning & Sanitation: Maintain clean, safe, and organized espresso bars, seating areas, public dining sections, storage rooms, and restrooms; participate in ongoing dishwashing efforts.

• Safety & Department Collaboration: Follow store and cafe safety procedures at all times; report maintenance or repair needs promptly to the ROCO Manager.

3. Guest Experience & Team Engagement

• Customer Service Standards: Initiate eye contact, smile, and greet guests warmly; assist customers proactively, provide beverage recommendations, and address feedback professionally.

• Team Collaboration: Work effectively with cafe team members and supervisors; maintain regular attendance and flexibility across morning, evening, weekend, and holiday shifts.

• Barista Expertise & Beverage Crafting: Proficiency in espresso extraction, milk steaming, cocktail preparation, and craft beer/wine service standards.

• Regulatory Compliance & Food Safety: Mastery of OLCC alcohol compliance, Oregon Department of Agriculture regulations, and food safety protocols.

• POS Terminal & Cash Handling: Accuracy in ringing transactions, processing electronic payments, and managing cash registers via Catapult POS.

• Certifications Required: Must possess a valid Oregon Liquor Control Commission (OLCC) Service Permit and Food Handler Permit.

• Experience & Scheduling: Previous barista, bartender, or food service experience preferred; flexible availability required for early mornings, nights, weekends, and holidays.

• Interpersonal & Work Skills: Strong active listening and communication skills; ability to follow written/oral instructions and thrive in a fast-paced retail environment.

• Physical Demands: Stand and walk continuously for shifts up to 6 hours; reach, stoop, climb, and balance; apply repetitive tamping force up to 30 lbs on wrist, arm, and shoulder.

• Lifting Capabilities: Lift and move beverage crates, kegs, ice, and cafe supplies weighing up to 25 pounds frequently.

• Work Environment: Primary duties performed in a fast-paced cafe/bar setting with moderate to loud noise levels in close physical proximity to team members and guests.

The ROCO Barista delivers exceptional customer service while preparing handcrafted coffee, espresso drinks, beer, wine, cocktails, and specialty culinary offerings. Reporting directly to the ROCO Manager, this position operates Catapult POS terminal software for register transactions, adheres strictly to Oregon Department of Agriculture standards and OLCC alcohol service regulations, and maintains continuous cafe cleanliness and sanitation. The ROCO Barista works collaboratively with cafe supervisors and team members to ensure a welcoming, high-energy environment and superior beverage quality.