What are the responsibilities and job description for the Resettlement Navigator position at Ascentria Care Alliance?
Assignment-Based Resettlement Navigator
Concord, NH
Make an Immediate Impact in the Lives of Refugees & New Americans
At Ascentria Care Alliance, we have been helping underserved communities thrive for more than 150 years. As one of the largest human services nonprofits in New England, we are committed to helping individuals and families overcome challenges, build stability, and create brighter futures.
We are currently hiring Assignment-Based Resettlement Navigators to support our Services for New Americans program during periods of increased community need, program growth, and special initiatives. These flexible opportunities are designed to provide meaningful support to refugee and immigrant families as they transition into life within their new communities.
About the Role
Resettlement Navigators serve as a central point of support for refugees and New Americans during their resettlement journey. Assignment-based team members help connect individuals and families to critical community resources while supporting successful integration and self-sufficiency.
In this role, you may:
- Assist individuals and families with housing, benefits, healthcare, employment, and community services
- Support pre-arrival and arrival coordination, including apartment setup and airport pickups
- Help clients navigate cultural adjustment and access community resources
- Coordinate referrals and collaborate with community agencies and partners
- Maintain documentation, case notes, and client records
- Support specialized service areas such as housing, mental health, employment, elder care, or school support
Why Join Us?
✔ Flexible Assignment-Based Opportunities
✔ Mission-Driven Work That Matters
✔ Immediate Community Impact
✔ Collaborative & Supportive Team Environment
✔ Opportunity to Build Human Services Experience
✔ Potential Pathways to Future Opportunities
What We’re Looking For
- Passion for helping others and strengthening communities
- Strong communication and relationship-building skills
- Ability to thrive in fast-paced, people-centered environments
- Creativity, adaptability, and compassion
- Comfort working with diverse populations and community partners
Bilingual candidates and individuals with lived experience similar to the populations we serve are strongly encouraged to apply, particularly those who speak Swahili, Kinyarwanda, or other community languages.
This position is based in Concord, NH and requires local travel within the community.
Transform lives and communities with Ascentria Care Alliance. Apply today and become part of a mission-driven team helping individuals and families build safe, stable, and independent futures.